DES: Frequently Asked Questions

What are Disability Employment Services (DES)? How can Disability Employment Services (DES) help me get work ready? Who is eligible for Disability Employment Services? I have never worked before. I […]

Feb 4 is World Cancer Day

The theme for World Cancer Day 2024 is “Close the Care Gap”. World Cancer Day 2024 has a strong focus on the power of working together. As an employment services […]

World Braille Day: Khan’s employment journey

Khan’s experience shows the practical value of braille in the modern workplace, recognises the amazing support provided by Khan’s employer, as well as the wraparound services provided by CoAct service […]

January 4th is World Braille Day

World Braille Day Every year on January 4th, the world comes together to observe World Braille Day, a day dedicated to celebrating the life-changing impact of braille for people living […]

Marcus lands a tidy new role straight out of school

CoAct and service partner VisAbility’s support young people with disability to find work that suits their individual needs when they finish high school education. VisAbility is a CoAct service partner […]

Nothing could stop Panisara working towards her goals

Panisara’s recruitment partner at MS Queensland describes her as a hardworking lady who’s been managing her MS symptoms while trying to find sustainable employment that suits her needs. Panisara (aka […]

Kmart and Target are hiring for Christmas 2023

Kmart Kmart is looking for people to join them across Australia to “help build the future of retail.” “We celebrate your uniqueness and individuality. Because at Kmart it’s not just […]

Customer success story: Lewis finds his perfect fit

Meet Lewis, a National Disability Insurance Scheme (NDIS) customer on a Disability Support Pension (DSP) who receives intensive support from his employment services team at Community Solutions. Lewis is a […]

A second chance for Elizabeth

Getting back into work when you have a mental illness can seem daunting. But a strong support network can help get you on the right track and give you the […]

The right mentors can open new doors

Ricki’s Story Ricki is a 58 year old gentleman who moved to Mackay and changed DES (disability employment services) providers in the hopes of a more successful job search. Ricki […]

5 tips for job hunting with disability

Take a look at our top 5 job search tips, especially for people with disability, and let us connect you to community services for the tailored support you need.  5 tips […]

International Day of People with Disability 2022

Join CoAct in celebrating International Day of People with Disability (IDPwD) on Saturday 3rd December 2022. IDPwD aims to increase awareness, understanding and acceptance of people with disability. It’s a […]

Guide to transferring DES providers

The Disability Employment Services (DES) program lets people choose how they want to get help and who they want it from. Here are the key reasons why participants in the […]

Change the Story: Nationwide storytelling project

Change the Story is a Nationwide storytelling project that has been running since 2018. The goal of Change the Story has been to help shift the thinking of individuals, employers, and […]

Trusting your employment consultant: Austin’s story

Confidence in your employment services provider and team of employment consultants is crucial. If you have a good relationship with your employment consultant, you’ll feel more comfortable talking to them […]

When depression affects work performance

The top 3 roles we have successfully placed people with diagnosed depression Cleaners Administration and office support workers Nursing support and individual care workers. According to Better Health, the signs […]

Flexible servicing to keep everyone safe

While mutual obligations have now resumed for all jobseekers, we continue to offer flexibility with how we service you. You may choose to attend your appointments with us face-to-face (when […]

When people throw rocks, build a tower

When Shane first came to us at CoAct / Community Solutions in Mackay, he was quiet and reserved. He’d put up some big walls around himself and didn’t trust anyone. […]

Our top articles of 2021

McDonald’s just got lucky National Mental Health Month kicks off I let my customers set the pace Maybe the most helpful thing is just being there Why you’re feeling so […]

McDonald’s just got lucky

Four of our customers have joined McDonald’s thanks to determination, hard work and phenomenal support from their recruitment partner, Bron Rafter, at CoAct / Community Solutions. Each one is working […]

Build confidence, develop skills and get a promotion

In Natasha’s first few appointments, she didn’t want to talk or engage with us at all. She was angry at the lack of support she’d received from her employment consultants and felt she just wasn’t […]

National Mental Health Month kicks off

Why is Mental Health Month important? Statistics you should know Supporting jobseekers and their mental health Where to get help  Why is Mental Health Month important? This year’s Mental […]

Working with schools to help students find the right job

Teachers, counsellors, principals and learning diversity leaders are in a unique position to guide students. They’re a vital link to connecting students with real-world support that helps them prepare while […]

Get ready for life after school

Organise your life admin Check your ID documents are in check – you’ll need them to apply for jobs. Think drivers licence, Medicare and any other cards you use regularly. […]

In lockdown? We can still help you find work.

These include Disability Employment Services, jobactive, Transition to Work, Careers Transition Assistance, Bridge Housing and Jobs Victoria Employment Services. Our employment support continues with appointments over the phone or Zoom […]

Lucas grows a new mindset

Lucas hadn’t left home in 5 years when he reached out to CoAct / Youth Projects. He was living with extreme anxiety and made the decision to reach out for […]

Our promise to you

You told us what’s important to you, and we listened. We’re excited to launch our new customer promise. This sums up our network’s commitment to customers. It’s our rule book […]

Federal budget 2021 breakdown: what you need to know

Investing in young people Employer incentives Access to affordable training Apprenticeship opportunities The care industry Starting a new business Jobseeker payments Hiring those most in need Childcare support Mental health […]

Finding work after JobKeeper

The government’s JobKeeper wage subsidy has ended If your job is affected or may be affected, you could be eligible for government support, like JobSeeker or Youth Allowance If you’re […]

How to plan and set goals

Setting goals helps define your path in life. The end destination should be a place where you feel balanced and whole. But how do you figure out what your they […]

Illustration of staff member sitting at her work desk

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Acknowledgement of First Nations Peoples

CoAct acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, water and community. We pay our respects to the peoples, the Cultures and the Elders past, present and emerging.

Diversity and inclusion

CoAct is committed to embracing diversity and inclusion by providing an inclusive service and work environment. We welcome everyone, irrespective of age, sex, gender, sexuality, culture, religion, size and ability.


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