About CoAct: Governance

The CoAct Board is committed to the highest standards of governance and ethical conduct.

The CoAct Board is committed to the highest standards of governance and ethical conduct

CoAct is acutely aware of our responsibility, accountability and obligations to operate with sound governance, prudent management and service quality.

Our governance framework

CoAct’s governance framework comprises of systems and processes that effectively control and monitor our organisation. The Company structure and governance processes are guided by our Constitution and Membership Charter.

Leading strategy

Our strategy is developed, reviewed and refined by the Board to ensure CoAct continues to deliver on our purpose and achieve positive impact.

Transparency and accountability

Our Values guide the way we work with all our stakeholders and with each other and underpin a culture in which respect, integrity and ethical business practices are a part of everyday behaviour.


Quality management certification across both the key aspects of our business activities and our governance framework provides an independent assessment of CoAct’s business processes and controls, as well as providing for opportunities for continual improvement.

Modern slavery statement

CoAct is committed to ensuring that the risks of modern slavery in our business operations and supply chain are managed and minimised.

WGEA statement

CoAct is focused on making its workplace fair for everyone, no matter their gender.

Privacy & Feedback

CoAct takes our service quality and customer privacy seriously and is committed to the highest standards of governance and ethical conduct.

Reconciliation Action Plan

At CoAct, our purpose is to transform the lives of those in need through the power of employment. This drives our vision to see equality and equity for Aboriginal and Torres Strait Islander peoples and underpins our approach to reconciliation.


The latest news from CoAct and our Service Partners.

Get started with CoAct

Register your interest in becoming a CoAct service partner or accessing our outsourced solutions and our team will be in touch within 48 hours to discuss your needs.

Acknowledgement of First Nations Peoples

CoAct acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, water and community. We pay our respects to the peoples, the Cultures and the Elders past, present and emerging.

Diversity and inclusion

CoAct is committed to embracing diversity and inclusion by providing an inclusive service and work environment. We welcome everyone, irrespective of age, sex, gender, sexuality, culture, religion, size and ability.


We are committed to ensuring accessibility for people with disability. This includes digitally, in the workplace, and on the path to work. Online we continue to improve the user experience for every visitor by applying and upholding accessibility standards.
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