Culturally and linguistically diverse
Employment services for culturally and linguistically diverse job seekers
We connect job seekers from culturally and linguistically diverse communities with the skills and training needed to find secure employment. Culturally and linguistically diverse (aka CALD) refers to people from other countries and ethnic and cultural groups. This includes people of non–English speaking backgrounds, and people born outside Australia, even if their first language is English.
We believe in the power of a workforce that embraces people with diverse backgrounds, histories, and past experiences, and CoAct Connect’s Inclusive Employment Australia program (replacing the Disability Employment Services (DES program from 1 Nov 2025), Workforce Australia, and Workforce Australia – Transition to Work programs provide our customers with specialist support that’s actively helping them find work.
Our employment services
Am I eligible for Employment Services?
You may be eligible for support through Inclusive Employment Australia, if you:
- Have a disability, injury, or health condition – confirmed in a current Employment Services Assessment (ESAt).
- Can work less than 30 hours per week – now and in the future, even with support.
- Live in Australia – as a citizen, permanent resident, or eligible visa holder.
- Are the right age – at least 14 and younger than Age Pension age, and of legal working age in their state or territory.
- Are not studying full-time – unless Services Australia approved it at the time of referral.
- Have Inclusive Employment Australia recommended – in a current and valid ESAt.
- Are not already working above their employment benchmark – based on usual weekly hours.
You may be eligible for personalised support via Workforce Australia if you are:
- currently unemployed.
- someone who will benefit from more intensive assistance.
- on income support with mutual obligation requirements.
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Empowering culturally & linguistically diverse communities
People living in culturally and linguistically diverse (CALD) communities across Australia face many hurdles in their search for work. From a lack of recognition of previous skills and qualifications through to cultural differences and language barriers, people living within CALD communities encounter unique challenges when it comes to finding employment.
At CoAct Connect, we recognise the challenges you may face and are committed to supporting you through all areas of your job search. We can connect you with the skills and training you need to find secure employment within Australia.
Connecting diverse communities to employment opportunities
CoAct Connect and our network of service partners believe that the ability to secure long-term employment is the foundation for the success of CALD communities.
Inclusion matters, and long-term employment allows CALD individuals to:
- Gain financial independence
- Build confidence and self-esteem, and
- Foster a vital sense of belonging.
Real stories
Job seeker resources
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Register your interest
Need help to find and keep a job? Call us on 1800 226 228 or complete our form and we’ll get back to you within the next 48 hours. Looking for NDIS Support Coordination instead? Find out more here.