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Ongoing Support (Work Assist)

Ongoing Support (Work Assist)

Ongoing Support (Work Assist) is a free program that supports people who have difficulty fulfilling the essential requirements of their role due to injury, disability, or health condition.

Ongoing Support (Work Assist) is a program offered by the Australian Government that provides support to job seekers with disabilities, illness, injury or other barriers to employment. The program is designed to help job seekers maintain employment by providing a range of support services and assistance. 

Some of the types of support available to employees through Work Assist include: 

  • Advice about redesigning your job so you can keep working.
  • Workplace assessments to identify any necessary modifications or adjustments to the job or workplace.
  • Mental health support to help you with issues such as depression, anxiety or stress-related conditions. 
  • Access to allied health Interventions such as physiotherapy, occupational therapy, pain management or psychological counseling.
  • Ongoing support and mentoring to help employees succeed in their roles. 

This support is provided at no cost to you or your employer.

Work Assist eligibility

You may be eligible for Ongoing Support (Work Assist) if you are:
  • have a verified disability, illness or health condition, this includes mental health conditions and need assistance to stay in your job
  • be assessed by us as needing Ongoing Support (Work Assist) to keep your job
  • be currently working and have been with your current employer for a consecutive period of at least 12 weeks, or there is an expectation that the job will last for at least 12 weeks
  • have an assessed work capacity of less than 30 hours each week.

Call our team on 1800 226 228 or email [email protected] to discuss your needs and eligibility for the Ongoing Support (Work Assist) program.

Register your interest in CoAct Employment Services