Join CoAct: Economic sustainability

Our sector is facing increasing operational costs and competition, historically low unemployment plus caseload challenges.

Thin margins and high contractual expectations around service delivery and compliance make it difficult to service customers in meaningful ways that deliver real value.

The economies of scale required to make contracts viable are now under further pressure with declining caseloads.

The current economic environment is amplifying the pressure on providers, with rapid increases in cost across all areas of their business. From recruitment and wages, IT infrastructure, data security, compliance, accreditation and more, all business units are feeling the pinch. It’s never been more important for providers to invest in strategies that drive contract performance, create efficiencies and leverage economies of scale.

Imagine the costs saved in people, technology, time and more by streamlining just one or several of your business activities?

CoAct operates a unique model, where our service partners (subcontractors) directly deliver employment services. CoAct acts as the engine room, providing partners with a suite of supports that drive performance and sustainability.

Our services have been carefully codesigned and tested with 15 employment services providers, representing a significant investment over the past 25 years.

Simon Brown
CEO – Chief Executive Officer