About CoAct Connect: Government partnerships

• The Department of Employment and Workplace Relations: to deliver Workforce Australia, Workforce Australia – Transition to Work (TtW).
• Department of Social Services: to deliver Inclusive Employment Australia.
• Department of Education and Training: to deliver Australian Apprenticeship Support Network (AASN, known as The Apprenticeship Community) across Western Australia through our partnership with BUSY At Work.

CoAct is one of the largest providers of Workforce Australia, a government employment service open to all Australian individuals and businesses that allows CoAct to provide you with personalised help. As a recruitment partner we can:

• connect you to large employers and key industries
• connect you with occupations in high demand

There are 2 levels of support available:

Individualised and intensive support, delivered in-person and involving high-quality servicing with a focus on early intervention and tailored case management.

In this scenario CoAct Connect Service Providers , offer the following support:

• A mentor who takes the time to listen and understand your needs while supportively guiding you on your journey to employment
• Professional career counselling that looks like work suitability assessments to support your career aspirations as an individual
• An online employment hub where you can exclusively access professional tools, build your personal profile, and market yourself to stand out from the crowd
• Connections to specialist services for housing, counselling, family support, and more
• Small group workshops tailored to your personal growth and professional development
• Access to a pool of funds to help you get ready to start work
• Ongoing support for up to 26 weeks in your new role
• Referrals to tailored government programs such as Career Transition Assistance, Employability Skills Training and digital literacy.

Inclusive Employment Australia is a new specialist disability employment program launching to replace the current Disability Employment Services (DES) jobs program from 1st November 2025. It is designed to empower people with disability, injury or health conditions with tailored, flexible support to prepare for, find and maintain meaningful employment, and advance their careers.

Key features of Inclusive Employment Australia:

• All participants at the centre: Plans and support are personalised to each individual’s unique needs and goals.

• Inclusive Employment Australia eligibility criteria:

  • Includes people with less than 8 hours per week of assessed work capacity.

  • Voluntary participants not receiving Centrelink income support are eligible.

  • Removes the previous two‑year time limit on service access.

• Flexible intensity of support:

  • Intensive support for those building to work.

  • Flexible support for those already ready, but who still need assistance staying employed

As Australia’s leading network of not-for-profit community service providers, CoAct Connect was awarded delivery of the Inclusive Employment Australia contract nationally, ensuring consistent, community-driven employment support across Australia with CoAct’s broad national reach. Find your nearest CoAct Connect location.

Workforce Australia – Transition to Work is a service to support young people aged 15–21 on your journey to employment. This program has a strong focus on helping you understand what is expected in the workplace, helping you to develop practical skills to get a job and connect with suitable education, training and work experience opportunities.

The Apprenticeship Community is a partnership between CoAct and BUSY At Work, delivering the federal government-funded AASN program across Western Australia. The Apprenticeship Community is the only community based, not-for-profit provider of AASN services in Western Australia.