Join CoAct: Our value to you

Access our experience and expertise.

Achieve optimal performance, efficiency and scalability

Having CoAct on your side powers your business to achieve optimal performance, efficiency and scalability. As a service partner, you can access our experience and expertise to support you to streamline your operations, drive performance and achieve your goals.

  • Performance and strategy consultancy: Supporting your teams to successfully run contracts with proven service delivery frameworks and innovative strategies that drive performance.
  • Market entry and growth: access procurement expertise, financial modeling and next-level service model design to enter new markets confidently.
  • Government advocacy: be part of an influential network that regularly engages with the Government to advocate for our partners and the people we support.
  • Network collaboration: align with like-minded businesses who are part of the CoAct network to benchmark and share ideas in a non-competitive environment.
  • Learning and development: Training solutions designed by our employment services specialists that build your team’s capacity and expertise.
  • The data you need to drive contract performance: Keep your finger on the pulse with custom-built, in-depth reporting and insights that tell a story.
  • Digital transformation and data integration: Access a sophisticated, efficient, secure digital ecosystem at a fraction of the cost in time, resources and investment.
  • Quality and assurance: Reduce overheads, and minimise financial, operational and contractual risk by centralising contract management, administration, accreditation and program assurances activities. We take care of compliance management so you can remain focused on providing exceptional employment services.
  • Claims management: Maximising revenue through accurate and timely claims management, from a team of cross-contractual experts.
  • Acquisition marketing: Respond to declining caseloads with targeted marketing strategies that work.
  • Turnkey recruitment and training services: Grow a strong, high-performing team that sticks with our recruitment and training specialists and enterprise-level recruitment and training software.
  • Information technology and security: Expert support on Right Fit For Risk accreditation from a team that understands the complexities of the employment services space.

We believe in the incredible power of connection

For over 25 years, CoAct has been at the forefront of empowering individuals to connect with life-changing opportunities through employment.

Service partner testimonials

"Interact invest and work closely with the CoAct marketing team as based on performance over the last four years they have proven their ability to drive acquisition for DES customers. We are also working with CoAct marketing on several bespoke campaigns for Interact, the team is responsive, easy to work with and willing to try new things."
Catherine Cairns, former CEO, Interact
"When there are elements of a contract that aren’t working or there’s been changes made to a contract, it’s really good to be in an environment where you’re able to access different thoughts and other experiences. To come together to resolve issues and step forward to make a more productive and successful delivery for our customers."
Leonie Carlile, Group CEO, The BUSY Group
"CoAct were proactive in sourcing two senior leaders for our organisation. The team were easy to work with, took the time to understand our requirements, and delivered results. They were  timely, responsive and understood not only our business needs, but the type of individuals best suited to our culture and environment. CoAct’s extensive knowledge of the employment services market and rigorous recruitment process ensured we received exceptional service and secured two fantastic employees. I would highly recommend CoAct’s recruitment service to other organisations."
Tom Mangan, General Manager – Workforce Solutions, Community Solutions Group
"We call it thinking global and acting local. We get to leverage the national footprint of wonderful service partners, share best practice, evaluations of the outcomes we deliver and be part of a broad conversation that smaller non-profits wouldn’t get to engage in because of their size."
Ben Vasiliou, CEO, Youth Projects
"As a CEO, it gives a network of peers that I otherwise wouldn’t have, that’s very helpful when dealing with unique challenges - or sometimes not so unique!"
Leonie Carlile, Group CEO, The BUSY Group


The latest news from CoAct and our service partners.

Get started with CoAct

Register your interest in becoming a CoAct service partner or accessing our outsourced solutions and our team will be in touch within 48 hours to discuss your needs.

Acknowledgement of First Nations Peoples

CoAct acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, water and community. We pay our respects to the peoples, the Cultures and the Elders past, present and emerging.

Diversity and inclusion

CoAct is committed to embracing diversity and inclusion by providing an inclusive service and work environment. We welcome everyone, irrespective of age, sex, gender, sexuality, culture, religion, size and ability.


We are committed to ensuring accessibility for people with disability. This includes digitally, in the workplace, and on the path to work. Online we continue to improve the user experience for every visitor by applying and upholding accessibility standards.
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