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Join CoAct: Information technology and security

CoAct has maintained its RFFR accreditation (including ISO 27001) since 2021.
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Expert support for Right Fit For Risk accreditation

Ensuring sensitive information is collected, stored and managed securely is a non-negotiable in employment services.

The department requires all contracted providers and vendors of external IT systems interacting with the department’s IT systems to meet and comply with certain IT security requirements. The Department’s Right Fit For Risk (RFFR) Accreditation signifies that a provider or external IT system has met these requirements.

With our proven track record, we understand the nuances of best practice information security in employment services. As a provider, we have the sector expertise that external agencies lack.

Our experienced team of IT and accreditation specialists can:

  • provide tailored advice on obtaining and maintaining RFFR accreditation, including the ‘Essential Eight’ mitigation strategies.
  • support your application for RFFR accreditation, ensuring your submission is strong and completed correctly prior to submitting.
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We believe in the incredible power of connection

For over 25 years, CoAct has been at the forefront of empowering individuals to connect with life-changing opportunities through employment.

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Service partner testimonials

"Interact invest and work closely with the CoAct marketing team as based on performance over the last four years they have proven their ability to drive acquisition for DES customers. We are also working with CoAct marketing on several bespoke campaigns for Interact, the team is responsive, easy to work with and willing to try new things."
Catherine Cairns, former CEO, Interact
"When there are elements of a contract that aren’t working or there’s been changes made to a contract, it’s really good to be in an environment where you’re able to access different thoughts and other experiences. To come together to resolve issues and step forward to make a more productive and successful delivery for our customers."
Leonie Carlile, Group CEO, The BUSY Group
"CoAct were proactive in sourcing two senior leaders for our organisation. The team were easy to work with, took the time to understand our requirements, and delivered results. They were  timely, responsive and understood not only our business needs, but the type of individuals best suited to our culture and environment. CoAct’s extensive knowledge of the employment services market and rigorous recruitment process ensured we received exceptional service and secured two fantastic employees. I would highly recommend CoAct’s recruitment service to other organisations."
Tom Mangan, General Manager – Workforce Solutions, Community Solutions Group
"We call it thinking global and acting local. We get to leverage the national footprint of wonderful service partners, share best practice, evaluations of the outcomes we deliver and be part of a broad conversation that smaller non-profits wouldn’t get to engage in because of their size."
Ben Vasiliou, CEO, Youth Projects
"As a CEO, it gives a network of peers that I otherwise wouldn’t have, that’s very helpful when dealing with unique challenges - or sometimes not so unique!"
Leonie Carlile, Group CEO, The BUSY Group

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Get started with CoAct

Register your interest in becoming a CoAct service partner or accessing our outsourced solutions and our team will be in touch within 48 hours to discuss your needs.

Acknowledgement of First Nations Peoples

CoAct acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, water and community. We pay our respects to the peoples, the Cultures and the Elders past, present and emerging.

Diversity and inclusion

CoAct is committed to embracing diversity and inclusion by providing an inclusive service and work environment. We welcome everyone, irrespective of age, sex, gender, sexuality, culture, religion, size and ability.

Accessibility

We are committed to ensuring accessibility for people with disability. This includes digitally, in the workplace, and on the path to work. Online we continue to improve the user experience for every visitor by applying and upholding accessibility standards.
CoAct
CoAct head office
Level 1 / 416 Logan Rd, Greenslopes QLD 4120
Freecall: 1800 226 228   |    Email: [email protected]
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