About CoAct: Feedback and privacy

CoAct takes our service quality and customer privacy seriously and is committed to the highest standards of governance and ethical conduct. View our privacy policy or tell us what you think.


CoAct’s Privacy Policy provides a clear framework of obligations regarding the collection, holding, use and disclosure by CoAct of personal information, including sensitive information relating to an individual, in accordance with the Law.

Read our privacy policy


CoAct strives to ensure you are happy with the service our team provides you. Our Values underpin a culture in which respect, integrity and ethical business practices are a part of everyday behaviour. We love feedback and would appreciate yours.

Tell us how we’re doing by emailing [email protected].

Complaints policy

CoAct’s complaints policy is designed to ensure that concerns raised are treated seriously, addressed promptly and fairly and that any learnings contribute to our continual improvement.

Read complaints policy

Email disclaimer

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee, you should not disseminate, distribute or copy this email.

Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.


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Acknowledgement of First Nations Peoples

CoAct acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, water and community. We pay our respects to the peoples, the Cultures and the Elders past, present and emerging.

Diversity and inclusion

CoAct is committed to embracing diversity and inclusion by providing an inclusive service and work environment. We welcome everyone, irrespective of age, sex, gender, sexuality, culture, religion, size and ability.


We are committed to ensuring accessibility for people with disability. This includes digitally, in the workplace, and on the path to work. Online we continue to improve the user experience for every visitor by applying and upholding accessibility standards.
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