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Hiring and supporting people with disability

Hiring and supporting people with disability

Employing people with disability makes good business sense. Get the support you need from CoAct Connect.

One in five Australians lives with disability. Tap into this vast talent pool and employ a diverse workforce

At CoAct Connect, we’re employment experts who help businesses find and recruit exceptional people and embrace diversity and inclusion. We do this through Inclusive Employment Australia. We work with people from all walks of life, including people with disability, a treated illness, injury or mental health condition.

Our free, tailored support includes recruitment and workforce planning, access to wage subsidies and workplace modifications, and diversity and inclusion education. We’ll help you build a high-performing, productive team with confidence.

Embracing an inclusive hiring approach is not just about meeting regulatory requirements or fulfilling social responsibility; it’s a pathway to achieving unparalleled business growth and creating a workplace that thrives on diversity.

Through Inclusive Employment Australia, CoAct Connect can help your organisation not only exceed your business goals but make a positive impact on the lives of people living with disabilities.

Access free support for your business

Chat with our inclusive employment experts.

Access funding

We’ll help you navigate the funding and training opportunities available for your organisation.

Wage Subsidy

Wage subsidies may be available to businesses that hire eligible individuals, up to a maximum of $10,000 when you fill an ongoing position.

Employment Assistance Fund

Financial help for eligible employers and jobseekers to buy work-related modifications and services.

Our process

Step 1 Enquire
Make an enquiry by calling 1800 226 228 or completing our form.
Step 2 Discuss
A CoAct employment specialist will reach out to discuss your recruitment needs.
Step 3 Recruit
Our team will identify skilled and experienced candidates for your job vacancy.
Step 4 Support
We'll continue to support you and your new employee for up to 12 months
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Register a job vacancy

Tell us about your job vacancy to connect with top talent effortlessly! We'll be in touch to discuss sharing your opportunity with our job seekers in your local area.
Glen Givens, QLD State Manager at ICS Service Solutions

ICS Service Solutions Case Study

When Glen found himself confronted with his own bias about recruiting people with disabilities, he took action to make the changes he wanted to see in the world and, in turn, created a stronger business.

In 2023, when Glen was hired as the QLD State Manager at ICS Service Solutions, a cleaning company which services Australia and New Zealand, they had never considered hiring people with disabilities before, now over 50% of their staff across Queensland have been hired through Disability Employment Services (DES), now known as Inclusive Employment Australia. 

Where it all Began 

Glen Givens – the QLD State Manager for ICS Service Solutions – is all too aware of the issues that exist within the cleaning industry.  

“The cleaning industry tends to be very, very tough. There are a lot of businesses out there who underpay people. Instead of paying the award they will get their people to register as external contractors so they can underpay them. People end up working a lot of hours and don’t get compensated fairly for their time”.  

ICS had always done things a little differently, they had always hired their own staff, trained them in-house and prioritised workplace culture so that they had a reliable team that their clients could trust, but it wasn’t until Glen came on board with ICS in 2023 that things really started to change.  

 “COVID was a good time for cleaning businesses because suddenly everyone had to meet these new rules and have things cleaned to a new standard, so cleaning businesses were getting a lot more work. When COVID calmed down a lot of those places went out of business. ICS had been in operation since the 60’s so they already had a really strong foundation, but they did do some restructuring right after COVID, and that’s when I joined as the QLD State Manager”.  

A Shift in Attitude 

These days Glen is a strong advocate for hiring through Disability Employment Services but he admits that his attitude about hiring people with disabilities wasn’t always fair.  

Read the full case study

Who we work with

We partner with leading employers and organisations to help build diverse, inclusive workplaces across Australia.

Recruitment video case studies

View the inspiring stories of CoAct Connect customers who have found fulfilling employment through Inclusive Employment Australia.

Employer testimonials

"It's been so easy with CoAct / Interact Australia. The benefit of it is so much larger than the small amount of effort that organisations need to put in place."
Chris, Aurora Energy
“I wouldn’t have considered working with people with disability before because it felt like it was too hard. Having had the first few candidates being such successful employees, I’ve really changed my mind. In the future, I’ll be making sure any workplace I’m in is an inclusive one for people with disability."
Priya, Pizza Hut franchisee
"Lynne came in for an interview and we worked out that she's been unemployed for more than 30 years. So, we started off slowly. She started to get more confident and now she works the same hours as everybody else. "
Bernadette, Aunty Bea’s Designs
"We made contact with CoAct / Interact Australia and they gave us a few options. Tom's amazing! He fits in so well."
Chris, Aurora Energy

Real stories

Everybody has a story. Read how we support our job seekers on their unique journey to employment.

Employer news and resources

The latest news from CoAct Connect and our service partners, plus employer resources.

Get started with CoAct Connect

Want to know more about CoAct Connect’s employer services and support? Complete our form and we’ll get back to you within 2 business days.