Hiring and supporting people with disability
One in five Australians lives with disability. Tap into this vast talent pool and employ a diverse workforce
Our free, tailored support includes recruitment and workforce planning, access to wage subsidies and workplace modifications, and diversity and inclusion education. We’ll help you build a high-performing, productive team with confidence.
Embracing an inclusive hiring approach is not just about meeting regulatory requirements or fulfilling social responsibility; it’s a pathway to achieving unparalleled business growth and creating a workplace that thrives on diversity.
Through Inclusive Employment Australia, CoAct Connect can help your organisation not only exceed your business goals but make a positive impact on the lives of people living with disabilities.
Access free support for your business
- Advice on accessing wage subsidies
- Advice on accessing the Employment Assistance Fund
- Information about Payroll Tax Exemptions (NSW only)
- Free recruitment and workforce planning services
- Ongoing support to retain staff
- On-the-job training and diversity education
- Advice on job carving
- Advice on workplace modifications and assistive technology
- Assistance to put together return-to-work plans after illness or injury
Access funding
Wage Subsidy
Employment Assistance Fund
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ICS Service Solutions Case Study
In 2023, when Glen was hired as the QLD State Manager at ICS Service Solutions, a cleaning company which services Australia and New Zealand, they had never considered hiring people with disabilities before, now over 50% of their staff across Queensland have been hired through Disability Employment Services (DES), now known as Inclusive Employment Australia.
Where it all Began
Glen Givens – the QLD State Manager for ICS Service Solutions – is all too aware of the issues that exist within the cleaning industry.
“The cleaning industry tends to be very, very tough. There are a lot of businesses out there who underpay people. Instead of paying the award they will get their people to register as external contractors so they can underpay them. People end up working a lot of hours and don’t get compensated fairly for their time”.
ICS had always done things a little differently, they had always hired their own staff, trained them in-house and prioritised workplace culture so that they had a reliable team that their clients could trust, but it wasn’t until Glen came on board with ICS in 2023 that things really started to change.
“COVID was a good time for cleaning businesses because suddenly everyone had to meet these new rules and have things cleaned to a new standard, so cleaning businesses were getting a lot more work. When COVID calmed down a lot of those places went out of business. ICS had been in operation since the 60’s so they already had a really strong foundation, but they did do some restructuring right after COVID, and that’s when I joined as the QLD State Manager”.
A Shift in Attitude
These days Glen is a strong advocate for hiring through Disability Employment Services but he admits that his attitude about hiring people with disabilities wasn’t always fair.
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