Refer your clients to CoAct

CoAct assists individuals living with disability, illness and injury to access employment opportunities, overcome barriers, and obtain necessary support services. Our team can also support NDIS participants make the most of their NDIS plan through personalised support coordination services.

Who is commonly referred to CoAct?

Referral partners, including GPs, allied health professionals, NDIS support staff, educators and parents, frequently refer people to CoAct Connect for two streams of support:

• Employment support through Inclusive Employment Australia: We help people living with disability, illness or injury find work and stay employed.
• NDIS Support Coordination: We help NDIS participants understand and implement their plan, connect with the right supports, and build independence.

Not sure which stream is right for your client? Call us on 1800 226 228 and we’ll help you work it out.

Inclusive Employment Australia

Inclusive Employment Australia helps people living with disability, injury, illness or health condition find work and stay employed. This includes people living with anxiety or depression, neurodivergence including ADHD and autism, a physical or intellectual disability, learning difficulties, and visual or hearing impairment.

Workforce Australia (previously jobactive)

Workforce Australia is a government program that helps people receiving income support to find work and stay employed. If your client or family member is self-managing in Workforce Australia Online and would benefit from personalised support, you can refer them to CoAct Connect Workforce Australia Services. Alternatively, they can request a transfer to CoAct Connect Workforce Australia Services via the Digital Services Contact Centre.

Workforce Australia – Transition to Work

Workforce Australia – Transition to Work provides intensive employment assistance for eligible 15 to 24 year olds.

Refer your client to CoAct Connect and we’ll help them to overcome employment barriers.

Support to navigate an NDIS plan

CoAct Connect provides NDIS Support Coordination to help participants get the most from their plan. Our Support Coordinators work with participants to:

• understand what their NDIS plan covers
• connect with the right service providers
• build capacity and independence
• prepare for plan reviews

We work closely with families, carers and other professionals to make sure participants receive coordinated, consistent support. Learn more about NDIS Support Coordination

• Have a disability, injury, or health condition – confirmed in a current Employment Services Assessment (ESAt).
• Can work less than 30 hours per week – now and in the future, even with support.
• Live in Australia – as a citizen, permanent resident, or eligible visa holder.
• Are the right age – at least 14 and younger than Age Pension age, and of legal working age in their state or territory.
• Are not studying full-time – unless Services Australia approved it at the time of referral.
• Have Inclusive Employment Australia recommended – in a current and valid ESAt.
• Are not already working above their employment benchmark – based on usual weekly hours.