Parents and carers

Refer your family member to CoAct employment services.

We support parents, family members and carers looking for ways to improve the lives of their loved ones through employment

Chat with our team about referring your family member CoAct.

We help people prepare for work and find sustainable employment jobs through government-funded programs such as Disability Employment Services (DES), Workforce Australia and Workforce Australia – Transition to Work TtW. 

Disability Employment Services for job seekers

Do you have a family member or someone you care for who is struggling to overcome employment barriers? If they are living with disability, injury or health conditions they may be eligible for support through Disability Employment Services (DES).

CoAct can help them:

  • get ready to work
  • train in specific job skills
  • write their resume
  • train for interviews
  • look for jobs that suit their needs.

Support for employees struggling to fulfil their job role

If your family member is already employed but is having difficulty fulfilling their role due to injury, disability or health condition (including anxiety and depression) we can offer tailored support to help them maintain employment through Work Assist.

Refer your family member to CoAct and we’ll help them to overcome employment barriers.

Who is eligible?

Each of our programs has different eligibility criteria. Your client may be eligible for Disability Employment Services (DES) if they are:
  • living with a disability, mental health condition, treated illness or injury that makes it difficult to find and keep a job. This includes living with anxiety or depression, neurodivergence including ADHD and autism, a physical or intellectual disability, learning difficulties, visual or hearing impairment.
  • an Australian citizen or hold a permanent resident, or on a Temporary Protection, Special Category or Safe Haven Visa.
  • aged between 14 and 67.
  • able to work at least 8 hours per week and no more than 30. 
  • are receiving an income support payment.

Make a referral to CoAct

Step 1 Permission
Speak with your family member and obtain their permission to refer them to CoAct employment services.
Step 2 Refer
Complete the referral form or call 1800 226 228 to chat with our referral team.
Step 3 Discuss
Our team will contact your family member to discuss their employment needs.
Step 4 Support
Their employment support begins with CoAct.

Download the info pack

Do you care for someone who needs help getting work-ready or finding a job that suits their needs? Download the info pack to learn about referring them to CoAct's DES program.

CoAct TV

Explore the inspiring stories of job seekers connecting to employment.

Real stories

Everybody has a story. Read how we support our job seekers on their unique journey to employment.

Make a referral

Referring to CoAct is easy. Refer an individual to us (with their consent) or call 1800 226 228 and chat to us about the best approach to help their situation.




Acknowledgement of First Nations Peoples

CoAct acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, water and community. We pay our respects to the peoples, the Cultures and the Elders past, present and emerging.

Diversity and inclusion

CoAct is committed to embracing diversity and inclusion by providing an inclusive service and work environment. We welcome everyone, irrespective of age, sex, gender, sexuality, culture, religion, size and ability.


We are committed to ensuring accessibility for people with disability. This includes digitally, in the workplace, and on the path to work. Online we continue to improve the user experience for every visitor by applying and upholding accessibility standards.
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