Join CoAct: Business insights and analytics

We live and breathe data and the stories it tells.

Driving performance improvement, maximising revenue

Up to date, accurate data that tells a story is essential to understanding the opportunities and threats that influence your decision making and strategy direction.

Depending on the insights you’re looking for, the department’s reporting dashboard is limited. Real-time data presented how you want it enables you to proactively address issues before they snowball and capitalise on areas of opportunity – driving both performance and cost efficiencies. The time, cost and expertise required to design and build a suite of sophisticated reporting cannot be understated.

Service partners of CoAct access leading-edge data and analytics. Built by a team of employment services experts who know and understand the data results in reporting for partners that drives performance and identifies areas of opportunity. Our technology stack enables almost real-time reporting for partners.

Coupled with the ability to benchmark your own results against other partners, the CoAct suite of data and analytics is world-class. It is a feature our membership which was identified as one of the key benefits for joining the CoAct network.

Our Business Intelligence Analytics team members all have backgrounds in employment services.

They understand the key metrics that are most beneficial to driving performance and revenue while keeping security and compliance the highest priority. Our team has built a bespoke technology solution for our partners that allows them to benchmark and compare a wide range of performance measures, while also enabling efficiency and improved productivity throughout the lifecycle of each customer on their job search journey.

Improve contract performance, reduce overheads, and increase revenue with:

  • a turnkey reporting system enabling you to hit the ground running
  • a team with industry experience and technical knowledge
  • sophisticated reporting
  • curated data ensuring reports are efficient and fast
  • maximum security, department-compliant data management
  • integrated data and CRM

Getting data storage and organisation right: Reduce costs, inefficiencies and security risk

The data available through the department’s Employment Services Reporting (ESR) is extensive and contains large amounts of customer-sensitive information – it’s a hacker’s playground. It also means the data is cumbersome – frustratingly slow to load, expensive to store, and much of which is unnecessary to keep in the first place.

It’s all in the API – built by experts with real industry experience

Still in the world of manual data? We understand the pressure, inefficiencies and security risks of downloading daily ESR reports, manipulating the huge amounts of raw data, plus interpreting then disseminating it. If you’ve got automated or semi-automated reporting but it’s slow, unreliable or not fit for purpose, we’ve got your back, too. No matter where you’re at with reporting, we can help optimise your processes and get you the insights that matter with an API build or existing API integration.

We believe in the incredible power of connection

For over 25 years, CoAct has been at the forefront of empowering individuals to connect with life-changing opportunities through employment.

Service partner testimonials

"Interact invest and work closely with the CoAct marketing team as based on performance over the last four years they have proven their ability to drive acquisition for DES customers. We are also working with CoAct marketing on several bespoke campaigns for Interact, the team is responsive, easy to work with and willing to try new things."
Catherine Cairns, former CEO, Interact
"When there are elements of a contract that aren’t working or there’s been changes made to a contract, it’s really good to be in an environment where you’re able to access different thoughts and other experiences. To come together to resolve issues and step forward to make a more productive and successful delivery for our customers."
Leonie Carlile, Group CEO, The BUSY Group
"CoAct were proactive in sourcing two senior leaders for our organisation. The team were easy to work with, took the time to understand our requirements, and delivered results. They were  timely, responsive and understood not only our business needs, but the type of individuals best suited to our culture and environment. CoAct’s extensive knowledge of the employment services market and rigorous recruitment process ensured we received exceptional service and secured two fantastic employees. I would highly recommend CoAct’s recruitment service to other organisations."
Tom Mangan, General Manager – Workforce Solutions, Community Solutions Group
"We call it thinking global and acting local. We get to leverage the national footprint of wonderful service partners, share best practice, evaluations of the outcomes we deliver and be part of a broad conversation that smaller non-profits wouldn’t get to engage in because of their size."
Ben Vasiliou, CEO, Youth Projects
"As a CEO, it gives a network of peers that I otherwise wouldn’t have, that’s very helpful when dealing with unique challenges - or sometimes not so unique!"
Leonie Carlile, Group CEO, The BUSY Group


The latest news from CoAct and our service partners.

Get started with CoAct

Register your interest in becoming a CoAct service partner or accessing our outsourced solutions and our team will be in touch within 48 hours to discuss your needs.

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