Join CoAct: CoDesign

Central to our approach is a human-centric philosophy. We collaborate intensively with our service partners to ensure our models are both innovative and effective. For every contract procurement cycle, there’s an 18-month collaborative phase during which we:

• Pilot and test new ways of working aligned to procurement goals.
• Identify and implement innovative strategies to address our customers’ specific needs.
• Development of a sophisticated financial model that enables our partners to stress test the viability and sustainability of the model aligned to their procurement goals.
• Harness diverse insights across partners, regions, and target groups, continuously improving our service blueprint.
• Identify workforce roles, training, and development requirements.
• Development of a comprehensive go-to-market strategy designed to allow our partners to hit the ground running once the new contract starts.

This collaborative design process, or “Co-Design,” fortifies CoAct and its service partners, positioning us at the forefront of procurement excellence.

Our refined procurement strategy, combined with our holistic approach to Service Delivery Model design, equips our partners with not only a powerful tender submission but with a model that ensures ongoing sustainability and success.

Whether your organisation is venturing into Employment Services for the first time or aiming to expand its current reach, partnering with the CoAct network not only ensures you present a robust and persuasive tender, but it allows your organisation to do so at a substantially reduced cost compared to tendering independently.