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About CoAct: Leading strategy

About CoAct: Leading strategy

Our strategy is developed, reviewed and refined by the Board to ensure CoAct continues to deliver on our purpose and achieve positive impact.
Middle aged woman wearing glasses standing in front of a wall of notes in an office

Our purpose is to transform lives through the power of employment.

We empower people to thrive through employment and related support, building stronger, more inclusive communities.

Our Strategic Priorities:

1. Empower People & Partners
We are strengthening our people, our systems and our partnerships to deliver high-quality, inclusive services.

  • Invest in leadership, capability, and network performance.
  • Support a high-performing, values-driven remote workforce.
  • Build diverse, inclusive teams and lead by example.
  • Evolve our governance model and partner arrangements

2. Expand Our Reach
We’re growing into new markets and increasing our community impact through bold service expansion.

  • Launch and scale the Altivio Consulting our outsourced services brand.
  • Enter new markets like special assistance schools and allied health.
  • Expand our offering in employment and apprenticeships.
  • Scale and enhance our tech-enabled solutions like Campus to enhance productivity and improve cost efficiencies for our partners.

Embed CoAct in a local community and deliver integrated local services

3. Innovate for Impact
We are creating smarter, more connected services that meet complex and evolving needs.

  • Drive innovation in assessment, learning and digital delivery.
  • Apply AI and data insights to improve outcomes and experience.

4. Enable Sustainable Growth
We’re building the systems, capabilities and foundations to ensure our long-term success.

  • Ensure strong financial management and sustainable program performance.
  • Measure social impact and amplify our story of success.
  • Explore new investment and funding models

Measuring Our Success:

We’re committed to delivering meaningful impact and holding ourselves accountable to the communities we serve. We will measure our success by:

  • Achieving strong and lasting employment outcomes for our clients.
  • Earning the trust and satisfaction of our partners and the people we support.
  • Building a diverse and inclusive team that reflects the communities we serve.
  • Ensuring financial strength to support sustainable growth and reinvestment.

By 2030, CoAct Will Be…

  • A trusted national leader in inclusive employment services.
  • A strategic delivery partner across employment services, allied health, apprenticeships and education.
  • Operating a national consultancy (Altivio Consulting) with a strong market footprint.
  • Delivering high-impact support through allied health and special assistance schools.
  • Recognised for innovation, performance, and community impact.

You can view the 2025-2030 Strategic Plan here.

News

The latest news from CoAct and our service partners.