Administrators carry out a range of tasks in an office or workplace. Their role varies depending on the organisation, but essential skills are being organised and a good communicator. The role is often a stepping stone to more senior roles in administration and management.

What are the top skills and accreditation employers are seeking in Administrators?

    1. Good literacy and numeracy
    2. Written communication
    3. Verbal communication
    4. Organisation
    5. Time management
    6. Attention to detail.

    Values, attributes and experience employers often look for

    Some administrator roles don’t ask for formal qualifications or much paid experience. Instead, an employer will want to know if you share their values and demonstrate the right skills.


    • Positive attitude
    • Honest
    • Professional
    • Team player.


    • Communicates well and can build rapport with people
    • Reliable, dependable, and trustworthy
    • Confidentiality
    • Attentive and aware – with good attention to detail
    • Gets things done.


    To start a career as an administrative assistant, often not much experience is required. However, if you do have this experience, it will be helpful:

    • Computer skills eg MS Word and modern communication and project management platforms
    • Written and verbal customer service experience
    • Study or previous experience.

    A job in administration can be incredibly rewarding. With huge demand right now, and growth anticipated to continue, this is a great place to direct your career.

    Download CoAct’s FREE Administrator application toolkit

    There’s everything you need to help you tailor your own application.

    Want help to apply? You’ve come to the experts

    If you’d like help to get into an administration role and are living with a disability, treated injury, illness or health condition, we can help. Give us a call on 1800 226 228 or register for Disability Employment Services online.

    You can find out more about working as an administrator on the Job Outlook website.

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