New guide from the Australian Government: your Inclusive Employment Australia questions, answered
Starting with a new employment program can bring up a lot of questions. What happens next? What do I need to do? Who can I talk to? To help, the […]
R U OK? Day 2026: Why One Conversation Can Change a Life
On Thursday 10 September, Australians everywhere will pause to ask someone in their life a simple but powerful question: “Are you OK?” R U OK? Day began as a national […]
Mental health at work isn’t just a wellbeing issue: it’s a workplace right
Work takes up roughly a third of most people’s lives, which is a big enough share that it’s worth asking honestly: is the workplace helping, or hurting? Close to one […]
The conversation that changes everything: how managers can support mental health at work
Most managers aren’t mental health professionals, and they don’t need to be. What they do have (more than almost anyone else in someone’s life) is regular, everyday contact with that […]
Mental health at work: good for people, good for business
If you’re an employer, here’s something worth paying attention to: mental health is increasingly being recognised as part of business strategy, not something separate. Employees are paying attention too. Workplace […]
Feeling anxious about your job search? You’re allowed to take it one step at a time
Job searching can sometimes make it feel like everyone else has it figured out. They know what they want, they’re confident about their next step and they seem to be […]
Job searching and your mental health: five things worth remembering
If you’re looking for work right now, you probably know how exhausting it can be. And it’s not always about your skills or your CV. It’s the waiting. Applying for […]
A beginner’s guide to email: setting up, sending, and staying safe
If you’re looking for work, email is one of the most important tools you can use. It’s how employers often contact you, how you send your resume, and how you […]
How to handle work stress in a healthy way
In this article, we’ll share simple tips to help you understand work stress and how to handle it in a positive way. Whether you are using Inclusive Employment Australia (IEA), […]
Introducing Nurah: Psychology, Counselling & Behaviour Support
If you’ve worked with CoAct, you know we believe in person-centred support, the kind that meets you where you are and respects what matters to you. We’re excited to tell you […]
Getting used to a routine again before you start work
Starting a new job or heading back into the workforce can be exciting, but it can also feel like a big change, especially if you haven’t worked in a while. […]
Building something strong from the ground up: Jenna’s story
Meet Jenna Morrish, General Manager of Disability Employment and Training at IMPACT Community Services and one of the driving forces behind IMPACT’s work in the Inclusive Employment Australia (IEA) space. […]
From participant to senior mentor: Liam’s journey
Meet Liam Hill, Senior Mentor at CoAct Connect + BUSY At Work and the 2026 winner of CoAct’s Steve Lawrence Employment Consultant of the Year Award. Liam works with jobseekers […]
Championing specialist support for regional Queensland and beyond
Meet Matt Tribodo, Employment Services Leader – Central Queensland at CoAct Connect + MS Queensland. Matt was named winner of the Leadership Excellence Award at CoAct’s 2026 ConnectUp Awards. We sat down with him to find out more about why the boy […]
Digital accessibility 101: Creating inclusive spaces for all
At CoAct, we’re committed to ensuring the digital experience we deliver is fair, usable and dignified for all. In celebration of Global Accessibility Awareness Day, we’re running through the basics […]
From backyard haircuts to scholarships and startups: A chat with Mo, CoAct Youth Ambassador
Mo Alizadeh is a young Logan-based entrepreneur and community builder working across grooming, fashion, tech and social enterprise. He launched his first venture, LocalBlendz, at 15 and has since founded […]
Meet Jasmine: backing yourself, finding your people, and turning passion into a pathway
Jasmine Watson is a facilitator at the Australian School of Entrepreneurship (ASE), where she connects, empowers and inspires participants through interactive learning, community engagement and personal development activities that foster […]
Free and online courses to boost your job readiness
If you’re looking for work or planning your next steps, doing a short online course can help build your skills and confidence. And the best part? There are heaps of […]
How to build your confidence before you start job hunting
Looking for work can feel scary, especially if it’s been a while since your last job, or if you’re trying something new. Maybe you’re feeling unsure of yourself, or not […]
A chat with Tionne Young: building skills, confidence and pathways through The ASE Group
Tionne Young is the Co-Founder and General Manager of The ASE Group, where she leads the delivery of innovative life skills, entrepreneurship and employment programs that empower young Australians to thrive. CoAct […]
Balancing work and DSP: How to keep your income support while working
Many people who register with Inclusive Employment Australia (previously DES) are worried they’ll lose their Disability Support Pension (DSP) if they work and earn an income. This isn’t always true. […]
Why do entry-level jobs ask for experience?
If you have ever looked at job ads for entry-level roles, you may have noticed something frustrating. Some jobs that seem suitable for beginners still ask for one, two or […]
What is a video introduction and how can it help you get the job?
You may have notice something new when applying for jobs online; some employers now ask applicants to record a short video introduction as part of the application. Instead of only […]
Communicating with employers: email and text tips for job seekers
When you’re looking for work, email and text messages are often the first way you communicate with an employer. You might use email to send your resume, reply to an […]
A simple guide to meaningful engagement in Inclusive Employment Australia
Inclusive Employment Australia focuses on supporting participants to prepare for, find and maintain suitable work. As part of receiving certain Centrelink payments, you’re asked to meet participation requirements. In Inclusive Employment […]
Work-ready skills you can build at home
You do not need a job or a classroom to start building skills that employers value. Many work-ready skills can be developed right at home, using everyday activities and simple […]
Our top 10 most viewed articles of 2025
Over the past year, these ten articles stood out as the most viewed across our website, reflecting the topics that matter most to our community. Whether you’re balancing work and […]
Holiday closure information 2025 – 2026
As we wrap up 2025, we wanted to take this time to wish you a safe and joyous holiday season. Our sites will be closed from 12:30 PM local time […]
Support for domestic and family violence
If you’re experiencing violence, control, or abuse from a partner, family member, or someone close to you — know that help is available. Domestic and family violence can include physical, […]
Your Employment Services Assessments – ESAt guide
Starting or restarting in Inclusive Employment Australia? You may need an ESAt or JCA. Why do I need an assessment? You’ll need an assessment if: you’re wanting to start or […]
Starting and finishing in Inclusive Employment Australia
Am I eligible? Before getting started in Inclusive Employment Australia, we’ll check if you’re eligible. Inclusive Employment Australia is open to a wide range of people with disability, illness, injury […]
Switching Your Inclusive Employment Australia Provider: What You Need to Know
If you’re part of Inclusive Employment Australia and wondering whether you can switch your provider — the short answer is: yes, you can. But like most things, there are rules, […]
New Campus tools to help you get job ready and find work faster
Campus just got even better! We’ve added two new online tools designed to make your job search and preparation easier and more effective. 1. My Learning Explore a growing library […]
Everyone’s asking R U OK? But what do you say if you’re not?
We all appreciate being asked “How are you going?”, but when you’re not really okay, knowing how to respond can be tough. Here’s how to be honest and how the […]
R U OK? How to know the signs and what to do if someone’s not OK.
We all have good days and tough days. Sometimes the people around us might be struggling, even if they don’t show it. Asking “R U OK?” can make a big […]
Overcoming common job-hunting hurdles
Looking for a job is not always easy. Many people face challenges along the way, and it can sometimes feel like things are not moving forward. The good news is […]
Knowing your legal rights and responsibilities for mental health
When looking for work or starting a new job, it is important to understand your rights, especially when it comes to mental health. This can help you feel safe, supported, […]
Understanding mental illness and the workplace
Workplaces can be positive and supportive places, but if you live with a mental health condition you may also face challenges. The good news is there are ways to prepare […]
Getting back to work when living with a mental health condition
Starting or returning to work when you live with a mental health condition can feel like a big step. You might have questions about how to manage work, what support […]
Looking after your mental health while seeking employment
Searching for work can sometimes feel like a full-time job on its own. It takes energy, patience and a lot of courage to keep putting yourself out there. If you […]
Stay motivated this winter: Smart tips for job seekers
Feeling the chill in the air and struggling to get moving in the morning? You’re not alone. The colder months can make everything, from getting out of bed to job […]
Building strong futures: supporting tradies’ Health this August
August is Tradies National Health Month, an initiative that shines a light on the physical and mental health challenges faced by Australia’s trade workers. Backed by the Australian Physiotherapy Association […]
Empowering the next generation: A very special interview for NAIDOC Week 2025
This week (6-13 July 2025) we’re celebrating National NAIDOC Week. NAIDOC Week is always a special week, but this year even more so because 2025 marks NAIDOC’s 50-year anniversary. That’s […]
What’s disability pride – and why do workplaces need to embrace it?
If you haven’t heard of “disability pride” before, you’re not alone. While things like LGBTQIA+ pride are well-known and celebrated, disability pride has nowhere near the same level of awareness. […]
Did that go well? 7 signs your job interview was a success
You’ve walked out of the interview. You’re replaying every word, every smile, every “ummm”… and wondering, Did I nail that interview? Or bomb it? Let’s be honest, waiting to hear […]
The minimum wage is increasing in July: what jobseekers need to know
If you’re looking for a job or thinking about starting work soon, there’s some good news. From 1 July 2025, the national minimum wage in Australia is going up by […]
Using the STAR method when applying for jobs: Useful tips
When you’re writing a job application or preparing for an interview, it’s not always easy to talk about what you’ve achieved. You might be thinking, I just did what was […]
Stuck at the starting line? How to tackle the job search with ADHD
Job hunting can be overwhelming, especially if you’re living with ADHD. The thought of polishing your resume, writing cover letters, and navigating applications can feel like a mountain too steep […]
Researching a prospective employer: What you need to know, how to find it, and why it matters
When you’re looking for a job, one of the most powerful things you can do is research the employers you’re applying to. Understanding a company’s values, goals and culture helps […]
How to introduce yourself to a prospective employer via email: Tips and examples
Making the first move with a potential employer can feel daunting, but it’s an important step in opening doors and creating career opportunities. Whether you’re applying for a job, asking […]
DES to be replaced by Inclusive Employment Australia November 1st 2025
At CoAct, we’re here to support you every step of the way. We want to make sure you’re informed and prepared for an important upcoming change to Disability Employment Services […]
Neurodiversity Celebration Week 2025
This week, from 17–23 March, we proudly join communities worldwide for Neurodiversity Celebration Week. It’s a chance to not only challenge myths and misconceptions but also to spotlight the meaningful […]
Celebrating World Down Syndrome Day: 21st March
Every year on March 21st, the world comes together to celebrate World Down Syndrome Day (WDSD). This day holds a special significance, not just for those living with Down syndrome, […]
Finding work after a cancer diagnosis
Cancer changes everything – including your relationship with work. Whether you’re returning to your previous career or seeking a new job and direction, navigating the employment landscape after cancer requires […]
Ghosted by a recruiter or hiring manager? Here’s what to do
If you’ve sent countless resumes, prepared for interviews, and finally applied for the job of your dreams, it’s only natural to hope for some feedback. But what happens when the […]
5 Tips for reapplying to a company that has previously rejected your application
Rejections are tough, aren’t they? Especially when you’ve put your heart and soul into an application, only to receive a “no” in return. But here’s the good news, being turned […]
Don’t meet all the criteria in a job ad? Apply anyway!
When you come across a job listing that excites you, do you often hold yourself back from applying because you don’t meet all the criteria? You’re not alone. Many job […]
Coping with job loss: A guide to navigating the job grieving process
Losing a job is one of life’s most challenging experiences. It’s not just about the loss of income; it’s about how a job shapes your routine, your identity, and your […]
How to answer the interview question “Tell me about yourself”
“Tell me about yourself.” It’s the one question job seekers can almost always expect in interviews, yet it still manages to trip up even the most prepared candidates. If you’ve […]
5 Steps to overcoming job application anxiety
Job applications can be a stressful process. The fear of rejection, the overwhelming competition, and self-doubt often create a storm of anxiety that makes it incredibly hard to get started. […]
5 Apps to help manage anxiety and stress
Taking care of your mental well-being has never been more important, and thankfully, there are plenty of resources available to support you. Apps can be a convenient and accessible way […]
10 Podcasts that can help ease anxiety
Whether you’re juggling with everyday stresses or live with anxiety and depression, podcasts can be a powerful and accessible tool to reduce anxiety and feel less alone. We’ve rounded up […]
Site closures due to Cyclone Alfred
We’re pleased to share that all South East Queensland and Northern NSW sites previously affected by Cyclone Alfred are now open and fully operational. Our teams are ready to welcome […]
Navigating sensory disabilities in the work environment
At CoAct, we believe that everyone deserves a workplace where they can thrive, regardless of ability. For employees living with sensory disabilities, navigating the workplace can present unique challenges, but […]
How to identify inclusive, disability-friendly employers and workplaces
Looking for a new job can be challenging, especially if you’re navigating the process with a disability, injury, or treated illness. The good news? More organisations are recognising the value […]
How to negotiate a flexible work schedule: A guide
Being in control of your work schedule can make a huge difference in your well-being and productivity, especially if you’re managing a disability, illness or injury. Whether it’s adjusting start […]
The benefits of journalling for stress and anxiety relief
Life can feel overwhelming sometimes. Whether it’s juggling work, health challenges or job hunting, stress and anxiety can creep in and start taking control. Journalling is a simple and effective […]
Aged care careers: Higher wages and more opportunities in 2025
If you work in aged care or are thinking about joining the aged care industry, you’ll soon see better pay in 2025! The Australian Government has approved wage increases to […]
Kickstart your new year in 2025: Win a job search starter pack
Are you ready to jumpstart your job search in 2025? We’re here to help you get started with our exciting ‘New Year New Gear Job Search Starter Pack’ competition! What’s […]
First job after high school? Here’s how to stand out and land your first role
Starting your job search after leaving high school can feel overwhelming. You’re stepping into a whole new world with lots of competition and plenty of unanswered questions. But don’t worry, […]
Don’t let high applicant numbers stop you: Why you should apply for LinkedIn jobs anyway
Scrolling through LinkedIn job postings can feel overwhelming, especially when you see that a role has “50+ applicants.” It’s easy to think, What’s the point? There’s no way I’ll stand […]
Top in-demand skills employers are looking for in 2025
As we step into 2025, the job market is evolving faster than ever. Employers are seeking people with the right mix of technical and soft skills to help their businesses […]
Job Carving for Job Seekers
What is job carving? Job carving is the act of designing, adjusting or personalising a job role so that the position can be more successfully performed by the person doing […]
How to find remote jobs and work-from-home opportunities
Finding a remote job can open up exciting opportunities for Australians looking for flexibility and balance in their work life. Whether you’re seeking to avoid long commutes, need a more […]
Seasonal job interviews: 5 common questions and how to answer them
As the festive season approaches, job seekers have a unique opportunity to tap into a surge of seasonal job openings across various industries. Whether you’re looking to earn extra cash […]
5 Common Job Scam Examples and How to Avoid Them
Job scams are becoming increasingly sophisticated, and as a job seeker, it’s crucial to know the warning signs. Scammers often prey on people’s eagerness to find work, luring them in […]
Resume Clean-Up Guide: What to Delete for a Better Job Search
Your resume is your first opportunity to make a strong impression on potential employers. However, some information can hurt your chances of landing an interview. Streamlining your resume by removing […]
How to use Linkedin to find a job: Tips and best practice
In today’s digital world, job searching is much more than sending out resumes. Your online presence matters, and LinkedIn is a crucial part of that. Whether you’re looking for your […]
Have you considered a job in Hairdressing and Barbering?
What type of jobs are available in the Hairdressing and Barbering sector? The Hairdressing and Barbering sector offers a variety of positions, catering to different skill levels and specialties. Here […]
Disclosing Mental Health Conditions to Your Employer: 6 Points to Consider
If you struggle with your mental health, you’re not alone. Recent studies show that 1 in 5 adults will experience mental health issues in any given year, and 44% will […]
Are you looking for a job in the manufacturing sector?
What type of jobs are available in this sector? Production Operator Quality Control Inspector Manufacturing Engineer Supply Chain Coordinator Machine Operator Watch: Careers in Manufacturing webinar View the free webinar […]
Have you considered a job in government?
What type of jobs are available in this sector? Policy Analyst Project Manager Administrative Officer Communications Specialist IT Professional Research Scientist Community Engagement Officer Environmental Officer Human Resources Advisor Economic […]
Deciding Your Future Career Path? Learn About Jobs in Trades
What type of jobs are available in this sector? Electrician Plumber Carpenter Welder Automotive technician Hairdresser Watch: Trades and Apprenticeships Start Your Career Here View this free webinar from the […]
Have you considered a job in the construction industry?
What type of jobs are available in this sector? Construction Manager Civil Engineer Architect Carpenter Electrician Construction Worker Site Manager Construction Supervisor Project Coordinator Estimator Watch: Construction and Major Projects […]
Have you considered a job in the Agriculture industry?
What type of jobs are available in this sector? Farm Manager Farm Hand Crop Farmer Livestock Farmer Horticulturist Agricultural Technician Agribusiness Consultant Food Production Manager Research Scientist Environmental Scientist Watch: […]
Have you considered a job in the cyber and technology industry?
As the digital landscape in Australia continues to grow, so does the demand for skilled professionals in cybersecurity and technology. In fact, recent data shows that Australia’s cybersecurity industry alone […]
Want to be a part of an industry focused on the planet?
What type of jobs are available in this sector? Renewable energy Environmental conservation Sustainable agriculture Waste management Green building and construction Register for the upcoming webinar : ‘Easy being green: […]
Upcoming Webinar: AI and online applications
With the rise of AI in recruitment, the Department of Employment and Workplace Relations invites you to an insightful webinar on how AI is reshaping the hiring process and what […]
2024 NAIDOC Week Events Near You
Celebrated across Australia from July 7 – July 14, NAIDOC Week celebrates the culture, history and many accomplishments of Aboriginal and Torres Strait Islander people. This year’s theme “Keep the […]
5 tips for maintaining a positive attitude while looking for work
1. Be goal oriented Try to see this time as an opportunity; if you’ve always wanted to transition into another career, or upskill so you’re a better candidate for […]
Our Customer Advisory Committee has launched
CoAct is thrilled to launch our Customer Advisory Committee (CAC). Our first meeting was held recently with five of our advisory members in attendance. The CAC will enhance the CoAct […]
Dealing with depression while trying to find a job: Tips & support
When you’re dealing with depression the smallest tasks can feel insurmountable, so we completely understand why searching for a job may not be the top of your priority list. But […]
Re-entering the workforce with Acquired Brain Injury (ABI)
Re-entering the workforce after an Acquired Brain Injury (ABI) can be an important milestone that helps you regain a sense of purpose and identity. For some people, returning to their […]
Working or finding a job with Crohn’s Disease
Crohn’s disease – an inflammatory bowel disease affecting the digestive tract – is invisible and unpredictable, which can make it especially difficult to deal with at work, but with a […]
How mindfulness can help you trust yourself and the people around you
There’s good reason everyone’s talking about mindfulness. A regular practice can help us find clarity and get us in touch with our gut instinct. This is what helps us be […]
7 ways we can support you in your job search
Job hunting with a disability doesn’t need to be a daunting task. CoAct can help you map out your pathway to work, supporting you through the entire process. We understand […]
How to write a resume when you have limited or no work experience
In the competitive world of job hunting, having little or no work experience can feel daunting. Whether you’re a school leaver, a parent re-entering the workforce or someone who has […]
DES: Frequently Asked Questions
Inclusive Employment Australia replaces Disability Employment Services (DES) from the 1st November 2025. The following information is now outdated. Please refer to the Inclusive Employment Australia info page for more […]
Why choose CoAct as your employment services provider?
At CoAct, we start with you. We help people find a job they enjoy and want to stay in. With a network of teams in over 270 locations, CoAct is […]
What job is right for me?
Finding work that matches your ‘type’ Finding a job that’s right for you can be tricky if you’re not sure where you fit. The right type of job will […]