How young jobseekers can build out their resumes

Are you a young job seeker looking to build out your resume? There are ways around this though and the solution begins with looking at all possible previous work experiences, […]

Freya stayed the course despite the obstacles

Freya was ready to return to work after recovering from a significant shoulder injury. Freya’s injury had stopped her from lifting her arm and, although she was on the road […]

Jason breaks down barriers to follow his path

Jason is a customer at Five Bridges Woodridge and he’s proven to be a huge success and inspiration for the team as well as his peers. Jason faced many transport […]

4 job interview tips for young jobseekers

At CoAct we understand how hard it is for young jobseekers to prepare for interviews – and to stay calm throughout the process. Which is why we’re sharing what we’ve […]

Thomas sews up a job in no time

At the end of Year 10, Thomas was keen to leave school and find out about the type of jobs and opportunities available in his local area. Determined to succeed […]

How do I change my Workforce Australia provider?

Workforce Australia is the new Australian Government employment service that replaced what was previously known as Jobactive, effective 4th July 2022.  Workforce Australia is different to jobactive as it offers […]

Indigenous culture is everyone’s culture

Our new network partner, Five Bridges has recently come on board to deliver Workforce Australia employment services to the Indigenous communities in Beenleigh, Browns Plains and Woodridge. In honour of […]

Your guide to Workforce Australia

As part of the new Workforce Australia service, individuals who need help to find a job and are on income support will either: stay with the same employment services provider […]

Flexible servicing to keep everyone safe during covid

While mutual obligations have now resumed for all jobseekers, we continue to offer flexibility with how we service you. You may choose to attend your appointments with us face-to-face (when […]

Build confidence, develop skills and get a promotion

In Natasha’s first few appointments, she didn’t want to talk or engage with us at all. She was angry at the lack of support she’d received from her employment consultants and felt she just wasn’t […]

 I let my customers set the pace

Jodie Dollery is a Recruitment Partner for CoAct / Worklink in Cairns. She helps customers with mental illness find work, including those who live with anxiety and depression. Jodie says, […]

Our promise to you

You told us what’s important to you, and we listened. We’re excited to launch our new customer promise. This sums up our network’s commitment to customers. It’s our rule book […]

Federal budget 2021 breakdown: what you need to know

Investing in young people Employer incentives Access to affordable training Apprenticeship opportunities The care industry Starting a new business Jobseeker payments Hiring those most in need Childcare support Mental health […]

Finding work after JobKeeper

The government’s JobKeeper wage subsidy has ended If your job is affected or may be affected, you could be eligible for government support, like JobSeeker or Youth Allowance If you’re […]

How to plan and set goals

Setting goals helps define your path in life. The end destination should be a place where you feel balanced and whole. But how do you figure out what your they […]

Alternative work options in Cairns

This is Part 3 in our three part series on employment in Cairns. Read Part One and Part Two.  Obtaining a part-time position could pave your way into sustainable employment. […]

Five Aussie shows that talk about mental health

October is mental health month, and that means we’re shining a light on all things mental health – including must-watch shows! We’ve put together our favourite Australian shows that bring […]

A pipeline for training opportunities

A new initiative from CoAct Service Partner Community Solutions is providing training opportunities to upskill Indigenous job seekers into the workforce. The Pipeline Employability Training Opportunities program was born when […]

Mandy gets the chance she has been waiting for

When Mandy came to CoAct Service Partner, Settlement Services International, she had been out of work for nine months and felt frustrated by employers who seemed unwilling to give her […]

Jacob finds his ‘key’ to employment

Jacob proudly flashes his new master key from his new employer, the Compass Group Ltd, as a milestone of how his life has turned around – and the smile on […]

Matthew’s dreams start to become a reality

With a dream to become a valued member of the army and military services, Matthew sought the help of CoAct Service Partner, IMPACT Community Services, to help him develop the […]

Jacinta overcomes her past

After over two years of unemployment, and with significant personal struggles in her past, Jacinta felt sure nobody would employ her. She teamed up with CoAct Service Partner Community Solutions, […]

A rewarding journey for Ken

With the help of Brad and the team at IMPACT in Bundaberg, 36 year old Ken* – an Indigenous job seeker – overcame his shyness, completed a conservation and landcare […]

Christine gets empowered to study and work

When Christine came to a CoAct Service Partner for help finding work, she was feeling overwhelmed, frustrated and unmotivated. After just one chat with the team at Community Solutions, all […]

Zachary takes a step toward his dream

When Zachary came to CoAct Service Partner, Settlement Services International, he didn’t know how to move forward in his career, but the team helped set him on the right path. […]

Sam’s eagerness helps her transition to work

After being unemployed for four months, Sam felt she was being overlooked because of a lack of experience. She teamed up with CoAct Service Partner IMPACT Community Services, and throughout […]

Emily gets the support she deserved all along

21-year-old Emily had been trying to navigate her employment journey for some time, but with little help and no one to turn to, she found it difficult to find the […]

Lachlan’s persistence pays off

At just fifteen years of age, and already living independently for 2 years, Lachlan was a unique case, but when he came to CoAct Service Partner, IMPACT, they knew they […]

A new chapter for Mohammad

When Mohammad arrived in Australia as an asylum seeker in 2012, he had limited understanding of the English language, and was unsure how to start his new life in Australia. […]

How to write an awesome cover letter

Why you need to nail your cover letter Cover letters give your application a little boost by: Introducing yourself and showcasing your awesome communication skills Highlighting good points in your […]

How to find work in Mackay

From healthcare to retail, construction to manufacturing, Mackay has a host of great opportunities for those looking for work, you just need to know where (and when) to look.   […]

Brianna finds her way

After experiencing a traumatic event at work, Brianna was unsure of where to turn, but with some dedicated help from the team at Uniting in Coffs Harbour, through the Smart, […]

Nailing your resume

You’re selling a product – YOU Writing a resume can be daunting, but your resume is just an advertisement, and you’re selling the thing you know most about in the […]

Joel gets back on track

After dealing with long-term unemployment, Joel’s confidence had taken a hit, but he was enthusiastic about rejoining the workforce and committed to making the changes necessary to make that happen. […]

Savannah’s sheer determination leads to success

17-year-old Savannah Kittle has had to overcome huge barriers to achieve success. The Bundaberg teen has experienced more than her fair share of challenges over the years including an unstable […]

Joshua finds his way with Youth Jobs PaTH

Youth Jobs PaTH is a new approach to youth employment, intended to assist you through all stages of your employment search from early training, right through to eventual employment. For […]

5 tips to survive your first job

Congrats on landing your first job – this is an important milestone in your life! Starting a first job is a new and possibly scary experience for you, so we […]

Tommy’s job search gets the green light

18-year-old Tommy from Palmers Island, New South Wales was keen to find work in his local area, but like many young people had experienced some barriers along the way. He […]

Employment opportunity blooms for May!

May came to CoAct Service Partner, Youth Projects, with a background in customer service but was unsure of what her next step should be, or what the right way was […]

Tesla dives head-first to reach her potential

18-year-old Tesla came to CoAct Service Provider Youth Projects having left school early, lacking confidence and unsure of what her next step should be. After attempting to re-engage with her […]

How to help teenagers explore their career options

Starting a conversation with a teenager Starting the conversation with young people as they navigate their teen years can be tricky, especially if they haven’t a clue what they want […]

Helping reboot local job opportunities

CoAct Service Partner Community Solutions is helping reboot local employment by working closely with businesses in the area to advise them on support services and available funding to create opportunities […]

Youth Space: Steve Lawrence Innovation Award 2017 winner

Imagine a place where disadvantaged young people can gather to learn, engage with their community and build their employability skills in a supportive, chilled-out environment. This is exactly what CoAct […]

How to dress for an interview

Plan Self-image Your image speaks volumes about who you are. A potential employer will form an opinion of you within seconds of meeting you. Image is not just about the […]

Illustration of staff member sitting at her work desk

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