New guide from the Australian Government: your Inclusive Employment Australia questions, answered

Starting with a new employment program can bring up a lot of questions. What happens next? What do I need to do? Who can I talk to?

To help, the Department of Social Services (DSS) has released a new Participant Information Pack: Frequently Asked Questions (FAQ) for Inclusive Employment Australia. It was released in September 2026, and it’s a handy place to find clear answers in one spot.

Read the Inclusive Employment Australia FAQ on the DSS website

What is Inclusive Employment Australia?

Inclusive Employment Australia is the government program that helps people with disability, injury or a health condition find work, keep it and grow their career. It replaced Disability Employment Services (DES) in November 2025.

Why should I read the FAQ?

It comes straight from the government, so you know the information is accurate and up to date. The FAQ is a good place to start if you’ve been wondering things like:

Can I join the program?

• How do I choose or change my provider?
• What is a Job Plan, and what goes in it?
• Do I have mutual obligations?
• What support can I get once I find a job?

Whether you’re new to the program or have been taking part for a while, it’s worth a read. Knowing your rights and options helps you get the most out of your support.

Tips for reading it

• Take your time. You don’t need to read it all at once. Jump to the questions that matter most to you.
• Write down your questions. If something isn’t clear, note it down and bring it to your next appointment.
• Share it. If a family member, friend or carer helps you with your job search, send them a copy too.

Still have questions? We’re here to help

The FAQ is a great starting point, but every situation is different. If you want to talk through what it means for you, our team is happy to help.

Get in touch with the CoAct team today. We’ll help you understand your options and take the next step towards work.