Refer a participant to CoAct Support Coordination

CoAct Support Coordination is a new service helping NDIS participants get the most out of their plan, with the right supports in place and everything working well together. We’re a registered NDIS provider for support coordination.

We provide reliable, participant-centred coordination that supports choice, builds capacity, and keeps supports aligned to individual goals.

We support NDIS participants to:

• Understand and use their plan effectively
• Connect with appropriate supports and services
• Navigate changes, challenges, or service gaps
• Build confidence and independence over time

We work alongside participants and, with consent, their families, carers, and broader support networks.

When you refer to CoAct Support Coordination, you can be confident the participant will receive consistent, person-centred support. We prioritise clear communication, strong safeguarding practices, and a genuine commitment to participant choice and control.

• Clear referral pathways and responsive intake
• Strong consent and safeguarding practices
• Transparent communication (with participant consent)
• Structured approach to coordination and review preparation
• Commitment to participant choice and control

Our approach is participant-centred and grounded in CoAct’s organisational philosophy. With participant consent, we coordinate the people and services around them, including providers, family, carers and community supports, to ensure:

• Clear communication across providers
• Defined roles and responsibilities
• Supports that are aligned and working together

We focus on practical coordination, problem-solving, and maintaining continuity of support.