Kirsty, NDIS Customer Support Officer (Brisbane)

Kirsty joined CoAct in November 2024, starting out in People & Culture, before moving internally into the NDIS Support Coordination team in July 2026. That move brings a real advantage: Kirsty already knows CoAct inside and out, from how the organisation works to the people within it, and she’s now putting that knowledge to work supporting the team and the participants they help.

Kirsty’s background in People & Culture, along with earlier experience as an Administrative Assistant, has given her strong organisational skills and an eye for detail. In her role, she provides admin support to the support coordination team and is often the first point of contact for participants, responding to enquiries over the phone and by email with patience and care.

Kirsty is known for being approachable, proactive, and easy to work with. She helps keep things running smoothly behind the scenes, so participants get timely answers and the team can focus on delivering great support.

📍 Brisbane