Mentor, Full time – Brisbane, QLD

Are you passionate about helping people achieve their career dreams? Ready to make a difference and drive success? This role is for you!

Join us as a Mentor and become a key player in shaping careers and creating opportunities for our job seekers! Your expertise will guide individuals on their path to success and empower them to reach their full potential.

A Snapshot of the Role…

As a Mentor, you’ll play a vital role in guiding customers to secure sustainable employment and reach their full potential. You’ll create personalised plans, tackle barriers with a people-centric approach, and lead interactive group sessions.

Your mission is to open doors to new opportunities, from skill enhancement to wellness support, and connect customers with valuable community resources.

What You Will Bring to the Table:

  • Comfortable with digital tools and quick to adapt
  • Natural at forming strong relationships and rapport
  • Motivates and encourages others to reach their goals
  • Delivers candid and constructive feedback with a positive touch
  • Thrives in a dynamic, fast-paced environment
  • Works well independently and collaboratively
  • Stays composed and optimistic in any situation
  • Efficiently manages a diverse range of customers
  • Approaches challenges with initiative and creativity

What We’re Looking For:

  • Experience creating and managing tailored plans
  • Skilled in coaching, mentoring, and case management
  • Proven track record in delivering effective case management
  • Analyses job requirements and matches them with skills
  • Consistently meets KPIs and deadlines
  • Excellent oral and written communication skills
  • Experienced in facilitating engaging group discussions
  • Comfortable working with a range of job seekers and employers
  • Experience in Employment Services or similar, with knowledge of contracts and guidelines
  • A valid Australian Class C Motor Vehicle Licence

Why Us?

  • Flexible working arrangements
  • Competitive Salary packaging (save on tax)
  • Mobile, health and wellbeing allowance
  • Wellbeing leave (Extra 13 days per year for your wellbeing)
  • Corporate health insurance discounts
  • Employer of Choice in The Australian Business Awards 2021

CoAct is a non-profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. Our team shares a common passion for making a positive impact and giving back to society.

Your Next Steps

Thank you for your interest in this opportunity with CoAct. To apply, we kindly request that you submit your resume and cover letter via the “Apply Now” button.

At CoAct, diversity and inclusivity are core values. We believe in equal opportunities for all and welcome qualified applicants from diverse backgrounds, including race, religion, gender identity, sexual orientation, disability, and age.

If you have any questions about the position or the application process, please do not hesitate to contact our Recruitment Specialist, Suelen, at [email protected]

All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check.

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Acknowledgement of First Nations Peoples

CoAct acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, water and community. We pay our respects to the peoples, the Cultures and the Elders past, present and emerging.

Diversity and inclusion

CoAct is committed to embracing diversity and inclusion by providing an inclusive service and work environment. We welcome everyone, irrespective of age, sex, gender, sexuality, culture, religion, size and ability.

Accessibility

We are committed to ensuring accessibility for people with disability. This includes digitally, in the workplace, and on the path to work. Online we continue to improve the user experience for every visitor by applying and upholding accessibility standards.
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