Apprenticeship Field Officer, Contract – Melbourne VIC

Dive into this dynamic role of Apprenticeship Field Officer! Take charge of your region, surpass KPIs, and enjoy the support of a dedicated team across Victoria.

Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers and apprentices. We offer advice and tailored support for apprentices, trainees, and businesses to support successful careers and skilled, productive workplaces.

Exploring the role…

As part of The Apprenticeship Community Australian Apprenticeships Support Services, you’ll spearhead business development, drive apprentice commencements, and exceed KPIs through stellar account management and support activities.

Your key responsibilities include, but are not limited to:

  • Promote traineeships and apprenticeships, securing commencement opportunities
  • Participate in marketing and promotional initiatives, including school visits and other venues
  • Foster relationships with employers, RTOs, and industry stakeholders
  • Maximize business opportunities with existing clients
  • Stay updated on policy changes and new initiatives
  • Guide clients through sign-up processes and government forms
  • Provide quality account management services
  • Ensure precise system data entry
  • Provide initial and ongoing support to Australian Apprentices including, facilitating face-to-face progress contacts
  • Administer effective tests to assess individuals’ skill levels, identify gaps, and evaluate aptitude for various training paths and occupations

A little about you…

  • A skilled communicator who connects with empathy and builds relationships based on trust and integrity
  • Proactive go-getter who can self-manage to meet deadlines and prioritise tasks at hand
  • Confidence working autonomously and drive to exceed KPIs and targets
  • Self-motivated with a demonstrated enthusiastic approach to day-to-day business operations
  • Desire to work within a client service organisation
  • Ability to establish strong working relationships with apprentices and employers
  • Demonstrated business development or sales experience

What we can offer?

  • Full-time contract until June 30, 2026
  • Tools of Trade: training, vehicle, laptop, and phone
  • Flexible working arrangements
  • Competitive Salary packaging (save on tax)
  • Mobile, health and wellbeing allowance
  • Additional wellbeing leave (extra 13 days on top of your annual and personal leave)
  • Corporate health insurance discounts
  • Employer of Choice in The Australian Business Awards 2021

Your Next Steps

Thank you for your interest in this opportunity with CoAct. To apply, we kindly request that you submit your resume and cover letter via the “Apply Now” button.

At CoAct, diversity and inclusivity are core values. We believe in equal opportunities for all and welcome qualified applicants from diverse backgrounds, including race, religion, gender identity, sexual orientation, disability, and age.

If you have any questions about the position or the application process, please do not hesitate to contact our Recruitment Specialist, Suelen, at [email protected]

All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check.

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Acknowledgement of First Nations Peoples

CoAct acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, water and community. We pay our respects to the peoples, the Cultures and the Elders past, present and emerging.

Diversity and inclusion

CoAct is committed to embracing diversity and inclusion by providing an inclusive service and work environment. We welcome everyone, irrespective of age, sex, gender, sexuality, culture, religion, size and ability.


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