About CoAct: Why choose CoAct?
Why choose CoAct?
Collaboration is at our heart and we truly believe that when we harness the power of many, we can activate communities.
Referral partners: why choose CoAct
Service partners: why choose CoAct
Job seekers: Why choose CoAct?
Our promise to you
You told us what’s important to you, and we listened. This is our promise to you – because you matter. And we care.
Watch our customer promise video and view our customer promise here.
Get the support you need
We’ll help you find a job that you enjoy and want to stay in.
- Put together a plan for finding work.
- Build your confidence.
- Get help to find and apply for jobs.
- Understand your local employment market.
- Connect with potential employers and support services.
- Understand the funding you’re eligible for.
Feel confident with our team of specialists
We’ve worked with people from all walks of life and understand how different each of us are. We’ll spend time getting to know you so we can help you find work, or skills development, that fits.
With specialists all over Australia, we’ll connect you with local community services, medical professionals, employers and training opportunities.
National reach with a local focus
We work in partnership with your local employment services provider who has strong connections in your local community. They’ll introduce you to employers, training organisations, community services and medical specialists.
CoAct knits together employment service providers from all over the country, ensuring each team receives the latest in training and support. This keeps standards and performance strong and drives innovation.
Together we transform lives through employment.
Employers: Why choose CoAct?
When you partner with CoAct, our dedicated team works with you to understand your workforce needs. We don’t just match employees to jobs, we look at the goals and aspirations of candidates and employers to ensure positive outcomes and business benefits.
A partnership approach
CoAct has been a leading provider of employment services for over two decades. We’re a national network of highly experienced Service Partners working with you to provide targeted and responsive employment and workforce planning solutions. As a not-for-profit, 90% of the funds we receive go back to supporting the local communities we operate in to make sure everyone has the opportunity to succeed.
Experience the CoAct way
Consult: CoAct industry experts work with you to design programs that meet your specific industry, job or operational needs and develop solutions that meet your individual business goals and time frames.
Connect: We connect you with the right people no matter where your business is located and have access to over 52,000 candidates across Australia at any one time.
Train: We work with you to match the right training to the right job and ensure your business practices and culture are incorporated so employees can be productive and job-ready from day one.
Experience: We also provide you with opportunities to trial potential candidates through work experience placements, so you can experience firsthand how candidates perform within your workplace.
Fund: CoAct helps you access any government-funded support and wage subsidies you may be eligible for.
Support: Our experienced recruitment partners specialise in employee mentoring to ensure all new employees settle into their role and you company from day one through to the following 52 weeks, as part of our retention support plan.
Future: CoAct provides experienced workforce planning specialists who work closely with you to help plan your employment and training needs ahead of time.
Referrers: Why choose CoAct?
A partnership approach
CoAct has been a leading provider of employment services and support for over two decades. We’re a national partnership of highly experienced for-purpose Service Partners working with you to provide targeted and responsive solutions and support.
As a not-for-profit, 90% of the funds we receive go back to supporting the local communities we operate in to make sure everyone has the opportunity to succeed.
Experience the CoAct difference
CoAct Service Partners deliver solutions in collaboration with Referral Partners right across Australia. We can help you wherever you’re based and wherever people need support. Our services are customised for each individual – and are an integral part of the CoAct Way.
- Consultative approach: We provide guidance and assistance, act as an intermediary between all relevant stakeholders leveraging our efficient case management system.
- Helping employees return to maximum capacity quickly: We implement comprehensive return-to-work plans, with funded interventions and support that will help your staff return to work as quickly and safely as possible.
- Helping people stay at work: We can connect individuals with services that help them maintain their employment. This includes organising workplace modifications or equipment, providing additional training or role modifications and by building awareness and education for managers and colleagues at work.
- Improving workplace culture: We also provide diversity education to other staff to better help accommodate returning employees and help tackle stigma surrounding conditions like mental health or intellectual disability in the workplace.
- Support every step of the way: Our support doesn’t end once an individual has returned to full work capacity. We continue to work with them for as long as they us, working side-by-side if necessary to ensure they feel in control and confident in their job.
- Specialist services: We service all disabilities and specialise in providing services to people from culturally and linguistically diverse (CALD) and mental health backgrounds.
- Focused on choice: We focus on people’s abilities and strengths, aiming to build working capacity and resilience to understand individual needs and capabilities. Our ongoing support throughout the employment journey ensures our customers continue to enjoy the benefits of meaningful employment.
- National network, local expertise: We partner with local Service Partners to provide you with the best services in your community. We believe there is power in numbers and collaboration is at the core of our values. The result is the capabilities of a national network combined with dedicated local expertise.
We work with you
With your client’s approval, we will consult with you to develop and approve a holistic support plan that will complement any treatment or service you are providing. We keep you informed and involved throughout their journey.
Making a referral is easy. You can choose to refer an individual to us directly or with their consent call and chat to us about the best approach to help their situation.
Service Partners: Why choose CoAct?
A unique model
At a national level, CoAct works alongside each Service Partner to improve services, share knowledge, provide best practice guidance and design innovative solutions for our employers and customers.
Acting locally as a CoAct Service Partner, you are the employment expert who knows your community, the local job market and is well connected with local employers and support services.
Maintain your identity
CoAct Service Partners know their unique community, what works for them and that one size doesn’t fit all. But CoAct’s national reach allows us to share our knowledge through the network.
For Service Partners who want a sustainable and prospering organisation, we can help you find new business or funding, connect you with partners, share group services and drive performance – while preserving your individual identity.
A focus on innovation and excellence
As a network CoAct fosters pilot programs that are carefully planned, connected with partners, resourced and tracked. Our strength lies in inspiring members to solve problems in new ways and improving their practices and processes. We find new ways to help Australia’s most in-need, such as:
- Developing a program to help move people with an intellectual disability transition from supported employment into the mainstream employment market
- Learning that Aboriginal and Torres Strait Islander job seekers experience a higher success rate when they are a paired with a mentor
- Creating a training program that uses at-risk boys’ love of smash-up derbies to teach them the panel beating trade and get them off the streets
Our national reach allows us to share our knowledge. So, if it works in Melbourne, it might work in Brisbane – and it’s our job to see if it does.
A values-based culture
CoAct Service Partners are not-for-profit and/or community-benefit organisations with strong links to their local communities and an excellent track record in delivering local services. Whatever the difference in location, size and specialisation, underlying it all is our shared passion to deliver effective services which improve individual lives and strengthen local communities across Australia.
Values and commitment
CoAct Service Partners share the same values, including a commitment to
- Work together to achieve shared goals
- Believe in social justice and equity
- Operate in a fair, honest and open way
- Take responsibility and are accountable for what we commit to
- Value the aspirations of each individual, community and organisation that we work with.
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Get started with CoAct
Register your interest in becoming a CoAct service partner or accessing our outsourced solutions and our team will be in touch within 48 hours to discuss your needs.
