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CoAct

Inclusive Employment Australia – New client welcome pack

Welcome to Inclusive Employment Australia. We’re excited to be working with you and helping you on your path to work and beyond.  

 

Below is all the information you need about our services, our obligations and your rights.  

 

We look forward to getting to know you. Please get in touch if you have any questions before your first appointment, or need help with the below information.

 

Click here to open the Recite Me Accessibility tool.

 

 

Access the full New Client Welcome Pack

Read the New Client Welcome Pack in one combined document:

 

 

View the individual sections of the New Client Welcome Pack

The table below includes each individual document included in the New Client Welcome Pack, including accessible versions.

Document Standard Large Print Easy Read Audio
How we work, Meaningful engagement  Standard: General providers

Standard: MS and OAN providers

Standard: Meaningful engagement

 Large Print: General providers

Large Print: MS and OAN providers 

 

 Easy Read: General providers Audio: General providers

Audio: MS and OAN providers 
Client journey 

 

 

 

 Starting and Finishing in IEA 

 Standard: General providers

Standard: MS and OAN providers

 

Standard

  

 

 

 

Large Print 

  

 

 

 

Easy Read

  

 

 

 

Audio
Working while on DSP Standard Large Print Audio
Advocacy support Standard Large Print Easy Read Audio
Our service obligations: Service Guarantee, Code of Conduct Service Guarantee: Standard 

Code of Conduct: Standard 

 Easy Read: Service Guarantee
Participant Rights and Responsibilities Statement Standard
National Standards for Disability Services  Standard Large Print Easy Read Rights 

Participation and inclusion

Individual outcomes 

Feedback and complaints 

Service access 

Service management 
National Minimum Wage Factsheet Standard
Your voice matters: Our client feedback survey Standard  Easy Read   
CoAct Privacy Policy Standard Easy Read
Client guide: Connecting to employment services through technology  Standard
Feedback and complaints  Standard
Our client promise Standard

Video Guides

These video guides show you how to use Campus and other tools to make the most of your Inclusive Employment Australia experience.

Get started with CoAct

Need help to find and keep a job? Call us on 1800 226 228 or complete our form and we’ll get back to you within the next 24 hours.

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