ICS Service Solutions
A partnership built on inclusive hiring success
About ICS Service Solutions
ICS Service Solutions, founded in 1963, specialises in providing non-essential services like cleaning for a wide range of industries, including transport, healthcare, and hospitality. The company emphasises strong client relationships and responsiveness, ensuring clients can focus on their core activities.
ICS uses innovative approaches, balancing resources, technology, and service frequency to deliver cost-effective, high-quality solutions. With a flexible staffing structure and rapid emergency response capability, the company is accredited with ISO9001 and AS/NZS 4801, ensuring safety and quality across its services.
Photo: Glen, QLD State Manager at ICS Service Solutions
Hiring through DES
ICS Service Solutions, a leader in the cleaning industry, has partnered with CoAct to drive a transformative shift in their hiring practices. By working with CoAct’s Disability Employment Services (DES), ICS has successfully recruited over 50% of their workforce in Queensland from people with disabilities. This collaboration not only supports inclusive hiring but also brings pre-vetted candidates with the right skills, streamlining the recruitment process for ICS and enhancing workplace culture.