What is recovery coaching?
If you have a psychosocial disability, you may have funding in your NDIS plan for a psychosocial recovery coach, often called a recovery coach. But what does a recovery coach […]
NDIS changes to support coordination: what’s happening and when
If you’ve heard that support coordination is changing, you may be wondering what it means for you. The Government has announced a new Support Coordination and Connection (SCC) service from […]
New guide from the Australian Government: your Inclusive Employment Australia questions, answered
Starting with a new employment program can bring up a lot of questions. What happens next? What do I need to do? Who can I talk to? To help, the […]
Dionysia’s Story: From study to employment opportunity
Determination, one step at a time CoAct Connect + BUSY At Work Southport is proud to celebrate the success of Dionysia, a customer who has shown incredible determination and resilience […]
Corenna’s story: Journey to a Customer Experience Coordinator
Rebuilding after a life-changing setback Corenna’s recent commencement as a Customer Experience Coordinator at CoAct Connect + BUSY At Work marks a significant milestone in a career journey defined by […]
Christian’s story: A journey to becoming a trainer and assessor
A clear goal and a realistic pathway When Christian commenced with CoAct Connect + BUSY At Work he was presenting with multiple barriers to employment. Despite these challenges, Christian demonstrated […]
R U OK? Day 2026: Why One Conversation Can Change a Life
On Thursday 10 September, Australians everywhere will pause to ask someone in their life a simple but powerful question: “Are you OK?” R U OK? Day began as a national […]
Nathan’s story: A journey to an MR/HR driver opportunity
Facing barriers head-on When Nathan first connected with CoAct Connect + BUSY At Work Mount Isa, he had been actively looking for work for some time but faced ongoing challenges […]
Renee’s Story: A journey to confidence and opportunity
Building momentum, one step at a time When Renee first met with her team at CoAct Connect + BUSY At Work, she was a devoted single mother and primary carer […]
Mental health at work isn’t just a wellbeing issue: it’s a workplace right
Work takes up roughly a third of most people’s lives, which is a big enough share that it’s worth asking honestly: is the workplace helping, or hurting? Close to one […]
The conversation that changes everything: how managers can support mental health at work
Most managers aren’t mental health professionals, and they don’t need to be. What they do have (more than almost anyone else in someone’s life) is regular, everyday contact with that […]
Mental health at work: good for people, good for business
If you’re an employer, here’s something worth paying attention to: mental health is increasingly being recognised as part of business strategy, not something separate. Employees are paying attention too. Workplace […]
Feeling anxious about your job search? You’re allowed to take it one step at a time
Job searching can sometimes make it feel like everyone else has it figured out. They know what they want, they’re confident about their next step and they seem to be […]
Job searching and your mental health: five things worth remembering
If you’re looking for work right now, you probably know how exhausting it can be. And it’s not always about your skills or your CV. It’s the waiting. Applying for […]
Kerry story: Her journey from Community Solutions to IMPACT Community Services
A fresh start, and a clearer view of what’s possible When Kerry first connected with Community Solutions (CSG), she was navigating a stressful and uncertain chapter in her life. What […]
A beginner’s guide to email: setting up, sending, and staying safe
If you’re looking for work, email is one of the most important tools you can use. It’s how employers often contact you, how you send your resume, and how you […]
How to handle work stress in a healthy way
In this article, we’ll share simple tips to help you understand work stress and how to handle it in a positive way. Whether you are using Inclusive Employment Australia (IEA), […]
Pathways Beyond School
A guide to support young people with disability plan for what comes next. Finishing school is a big milestone, and a mix of excitement and uncertainty is normal. There’s no […]
Mindi’s story: Strength, resilience and new beginnings
A journey shaped by determination Mindi connected with CoAct Connect + BUSY At Work feeling lost and emotionally exhausted, having recently left an unsafe home situation. Her priority was clear. […]
Oliver’s story: from feeling overlooked to full-time work
Feeling overlooked and ready for a change Oliver connected with CoAct Connect + BUSY At Work feeling overlooked and frustrated. He had been applying for job after job without landing […]
Coral-Lee’s story: a job that fits around family
Balancing family and the job search Coral-Lee connected with CoAct Connect + BUSY At Work determined to find steady work close to home. As the main carer for her son, […]
Clint’s story: Finding the will to change
When Clint first connected with CoAct Connect + BUSY At Work Southport, life felt uncertain and overwhelming. He knew he wanted things to be different, but staying consistent was hard […]
NAIDOC Week 2026: Sometimes the best opportunities start with a simple conversation
Eboni from CoAct Connect + Five Bridges took the initiative to reach out to Queensland Corrective Services (QCS), not to fill a vacancy, but to explore something bigger. She wanted […]
Strong. Proud. Deadly. Celebrating 50 years of NAIDOC.
NAIDOC Week 2026 | 5 – 12 July This week, Australia celebrates NAIDOC Week, a time to honour the history, culture and achievements of Aboriginal and Torres Strait Islander peoples. […]
Why staying committed to inclusion is always worth it
During the month of July, Disability Pride Month, it is worth reflecting on what genuine, lasting commitment to inclusion actually looks like, and why it matters so much when organisations […]
Seeing the whole person: supporting LGBTQIA+ employees who also live with disability
During the month of July, Disability Pride Month, we celebrate identity in all its richness and complexity. And for many Australians, that complexity means navigating more than one aspect of […]
Every person deserves to feel safe at work, here is how we make that happen
During the month of July, Disability Pride Month, we celebrate the strength, diversity and identity of people LGBTQIA+ people living with a disability. It is also a moment to ask […]
Building workplaces where LGBTQIA+ people with a disability are protected and supported
During the month of July, Disability Pride Month, we want to talk about something that goes hand in hand with celebration: protection. Feeling proud of who you are matters. But […]
Five things employers can do right now to make LGBTQIA+ employees feel welcome
During the month of July, Disability Pride Month, we want to focus on action. Because while the data on LGBTQIA+ workplace inclusion, including those living with a disability, it is […]
Belonging at work, what the research tells us and what we can do about it
During the month of July, Disability Pride Month, we want to talk about belonging. Not just in a general sense, but what it actually feels like to belong at work, […]
Getting used to a routine again before you start work
Starting a new job or heading back into the workforce can be exciting, but it can also feel like a big change, especially if you haven’t worked in a while. […]
Not about perfection, it’s about direction: Bradford’s story
Meet Bradford Feo, Recruitment Partner at CoAct Connect + BUSY At Work. Bradford works at the intersection of job seekers, employers and employment consultants building trust on all sides and […]
Building something strong from the ground up: Jenna’s story
Meet Jenna Morrish, General Manager of Disability Employment and Training at IMPACT Community Services and one of the driving forces behind IMPACT’s work in the Inclusive Employment Australia (IEA) space. […]
From participant to senior mentor: Liam’s journey
Meet Liam Hill, Senior Mentor at CoAct Connect + BUSY At Work and the 2026 winner of CoAct’s Steve Lawrence Employment Consultant of the Year Award. Liam works with jobseekers […]
Trust, continuity and responsive support matter more than ever in a changing NDIS
By Belinda Sutherland, General Manager – NDIS, CoAct As the NDIS continues to evolve, one thing remains constant: participants and families need support they can trust. In recent months, much […]
Fenti steps forward with confidence
When Fenti connected with CoAct Connect + BUSY At Work, she was going through a very challenging period in her life. Finding work felt hard to imagine. Transport was difficult, […]
Thomas finds his way back to work he loves
When Thomas connected with CoAct Connect + BUSY At Work, he knew he wanted to get back into work he cared about. Like many people, the years after COVID had […]
NDIS reform – and why the right support matters more than ever
By Belinda Sutherland, General Manager – NDIS/Allied Health, CoAct The recent National Press Club address from Minister Butler marks a pivotal moment for the National Disability Insurance Scheme (NDIS). The […]
Building confidence and a fresh start
Finding her way forward When Amna connected with CoAct Connect + BUSY At Work Southport, she was at a turning point. Her previous job had ended, and as a dedicated […]
Specialist vs Standard Support Coordination – What’s the difference?
If you have Support Coordination funding in your NDIS plan, you might notice it’s described as either Level 2 Support Coordination or Specialist Support Coordination. These two types of support […]
NDIS support after hospital discharge
Leaving hospital can be a stressful time, especially if your needs have changed and your existing supports need to be reviewed or rebuilt. For NDIS participants, having a support coordinator […]
What to do after your NDIS plan is approved
Your NDIS plan has been approved: congratulations! But what happens next? For many participants (and their families), the period immediately after approval can feel overwhelming. Here’s a clear, practical guide […]
How to prepare for an NDIS plan review
Your NDIS plan review is your opportunity to reflect on what’s been working, identify what hasn’t, and make sure your next plan properly reflects your current needs and goals. With […]
What support coordination is NOT
Support coordination is a valuable part of many NDIS plans, but there are common misunderstandings about what it actually covers. Knowing what support coordination doesn’t include helps you plan your […]
How plan managers and support coordinators work together
If you have both a plan manager and a support coordinator, you have two professionals working to support you but in different ways. Understanding how their roles fit together helps […]
How support coordinators help with Supported Independent Living and housing
Housing is one of the most significant areas where Support Coordinators can make a real difference in the lives of NDIS participants. Whether you’re exploring Supported Independent Living (SIL), looking […]
Who can help me understand my NDIS plan?
Getting your NDIS plan approved is a big milestone, but for many people, the document itself can be confusing. Funding categories, budgets, and support types aren’t always easy to decode. […]
Helping families navigate complex NDIS plans
For families and carers supporting a person with disability, the NDIS can feel like a second job. Managing providers, tracking funding, navigating plan reviews, and staying on top of changing […]
Can you access remote support coordination anywhere in Australia?
Did you know NDIS support coordination can be delivered remotely, by phone, video call, or email? This means people living outside major cities, in regional areas, or in places with […]
From backyard haircuts to scholarships and startups: A chat with Mo, CoAct Youth Ambassador
Mo Alizadeh is a young Logan-based entrepreneur and community builder working across grooming, fashion, tech and social enterprise. He launched his first venture, LocalBlendz, at 15 and has since founded […]
Meet Jasmine: backing yourself, finding your people, and turning passion into a pathway
Jasmine Watson is a facilitator at the Australian School of Entrepreneurship (ASE), where she connects, empowers and inspires participants through interactive learning, community engagement and personal development activities that foster […]
Free and online courses to boost your job readiness
If you’re looking for work or planning your next steps, doing a short online course can help build your skills and confidence. And the best part? There are heaps of […]
How to build your confidence before you start job hunting
Looking for work can feel scary, especially if it’s been a while since your last job, or if you’re trying something new. Maybe you’re feeling unsure of yourself, or not […]
Isabella, CoAct Support Coordinator & Recovery Coach (Brisbane + Gold Coast — in person + telehealth)
Isabella brings over six years of experience in the disability sector, including work within SIL homes and support coordination. She has extensive experience supporting participants with complex needs and mental […]
Mark finds his way forward
At 56, Mark has a lifetime of experience behind him. He has lived and worked across Europe and built a strong set of skills along the way. But after a […]
Helping people get more from their NDIS plans: CoAct launches Support Coordination service
From 20 April 2026, CoAct is expanding the way it supports people and communities, with the launch of its new Support Coordination service. This new offering is designed to help […]
Inez steps back into the workforce
Inez connected with CoAct Connect + Community Solutions ready for a new chapter. After spending the last 10 years raising her children, she was keen to get back into work. […]
Jamie’s decision to turn things around
Jamie was referred to Community Solutions after a long period without work. During that time, he was also dealing with personal challenges. It was a tough period, but Jamie made […]
Toni takes a chance on a new direction
Changing careers later in life can feel overwhelming. After years away from job searching, the process can seem confusing and stressful. For Toni, this was exactly how it felt. She […]
Violet sets her sights on a career in construction
Violet came to CoAct Connect + Community Solutions as a young job seeker with a clear goal. She wanted to build a future in the trade and construction industry. After […]
CoAct recognised as a Disability Confident Recruiter
We are proud to share that CoAct has been acknowledged as a Disability Confident Recruiter (DCR) by the Australian Disability Network. This recognition reflects our ongoing commitment to creating a […]
Lauren’s story – Finding her way back
When Lauren connected with CoAct Connect + BUSY At Work Gold Coast, she was not feeling like herself. She had been out of work since late 2020 and had lost […]
Seaorni’s goal to get back on his feet
Seaorni started with CoAct Connect + BUSY At Work Browns Plains in August 2025. At the time, he was facing serious barriers to employment. He was dealing with personal challenges […]
Jaycom finds steady support in Beenleigh
When Jaycom connected with CoAct Connect + BUSY At Work Beenleigh in mid 2025, he was facing serious barriers to employment. He was living with severe depression and anxiety, which […]
Ben takes a big step forward
Ben’s journey to employment has not been easy. When he first connected with CoAct Connect + Community Solutions Maryborough for support, he was facing a range of serious challenges. These […]
Craig sets a goal and backs himself
Craig joined CoAct Connect + BUSY At Work Aitkenvale in July 2022 with a clear goal. He wanted a casual or part time job. From the start, he showed determination […]
Aaron’s new start from Karragarra Island
Aaron has been a registered customer with CoAct Connect + BUSY At Work Cleveland for a long time. He really wanted to work, but it had been hard to find […]
Brendan ready for a new start in Agnes
When Brendan first connected with CoAct Connect + Community Solutions in Agnes, he was keen to work and build a better routine. He wanted a real job where he could […]
Anne Maree’s fresh start in Gladstone
For years, Anne Maree tried different jobs and always gave it her all. But finding the right long-term role was not easy. Some jobs were too physical, and being a […]
Paul’s big goal to help others
When Paul first connected with CoAct Connect + Community Solutions, he already had a clear plan for his future. He is passionate about helping people and wanted a job that […]
Nicole’s story: A Queensland first in Toowoomba
CoAct Connect + BUSY At Work Toowoomba has reached a big milestone. It has become the first provider in Queensland to place a customer through the new Real Jobs Real […]
Teisha’s story of strength, support and a fresh start
Finding the courage to change Teisha’s journey over the past year is nothing short of inspiring. Not long ago, she was facing challenges that felt overwhelming. Life was difficult, and […]
Dylan’s fresh start in Aitkenvale
When Dylan first linked in with CoAct Connect + BUSY At Work Aitkenvale, he was ready for a steady job again. He had been unemployed for some time which had […]
Mason finds his pathway into meaningful work
At 25 years old, Mason had never been able to find employment, even though he held a Bachelor of Information and Communication Technology. Living out of town without a car […]
Corina’s story: a licence to thrive
Corina is a mum who’s been part of CoAct Connect + Five Bridges since 2023. Like many parents, she found it hard to juggle raising kids and keeping steady work. […]
Shane’s comeback: the power of support, mentorship and a fresh start
After more than two years without work, supporting a large family and feeling options slipping away, Shane wasn’t sure where to begin. That all changed the moment he connected with […]
Finding strength in support: Shaquill’s journey begins
Shaquill is a proud young Bundjalung man, with deep family ties to Yuin Country. Growing up in the Northern Rivers, it was clear early on that Shaquill had the determination […]
Jeneya’s story: uncertainty to industry success
How Jeneya secured her dream job At the start of 2025, Jeneya was unemployed and unsure of where life was heading. As a single mum, she carried the heavy responsibility […]
Mark’s story: from caring at home to a career in support
A new chapter begins For more than 14 years, Mark put his own life on hold to care for his elderly mum. Every day was about making sure she was […]
Everyone’s asking R U OK? But what do you say if you’re not?
We all appreciate being asked “How are you going?”, but when you’re not really okay, knowing how to respond can be tough. Here’s how to be honest and how the […]
Overcoming common job-hunting hurdles
Looking for a job is not always easy. Many people face challenges along the way, and it can sometimes feel like things are not moving forward. The good news is […]
Knowing your legal rights and responsibilities for mental health
When looking for work or starting a new job, it is important to understand your rights, especially when it comes to mental health. This can help you feel safe, supported, […]
Understanding mental illness and the workplace
Workplaces can be positive and supportive places, but if you live with a mental health condition you may also face challenges. The good news is there are ways to prepare […]
Getting back to work when living with a mental health condition
Starting or returning to work when you live with a mental health condition can feel like a big step. You might have questions about how to manage work, what support […]
Looking after your mental health while seeking employment
Searching for work can sometimes feel like a full-time job on its own. It takes energy, patience and a lot of courage to keep putting yourself out there. If you […]
May’s story: turning opportunity into action
May joined CoAct Connect + Five Bridges in 2025 and straight away showed she was ready to make changes. She was keen to overcome challenges, set goals, and build a […]
Inclusive Employment Australia: Job seekers and employers to benefit from new disability employment program
We’re proud to announce that CoAct, as a leading not-for-profit employment services provider, has been selected to deliver the Australian Government’s new disability employment program, Inclusive Employment Australia, through its […]
A new beginning: Gary’s courage to try again
Gary, a proud Indigenous man from Rockhampton, had been long-term unemployed. At 65, he thought his age and extended time away from the workforce made finding a job nearly impossible. […]
Empowering the next generation: A very special interview for NAIDOC Week 2025
This week (6-13 July 2025) we’re celebrating National NAIDOC Week. NAIDOC Week is always a special week, but this year even more so because 2025 marks NAIDOC’s 50-year anniversary. That’s […]
What’s disability pride – and why do workplaces need to embrace it?
If you haven’t heard of “disability pride” before, you’re not alone. While things like LGBTQIA+ pride are well-known and celebrated, disability pride has nowhere near the same level of awareness. […]
Slayde’s story: from unsure to unstoppable
Finding direction and support At the start of the year, Slayde wasn’t sure what to do next. He was considering an apprenticeship or maybe joining the military, but with little […]
Alex’s journey into meaningful work
CoAct is a Disability Employment Services (DES) provider (now Inclusive Employment Australia provider) that specialises in supporting people with sensory impairments. Our goal is to help people with vision impairment […]
Simone’s story: from stay-at-home Mum to confident job seeker
When Simone first reached out to CoAct Connect + BUSY At Work Mount Isa, she was ready to make a change. A stay-at-home Mum with no prior work experience, she […]
Site closures due to Cyclone Alfred
We’re pleased to share that all South East Queensland and Northern NSW sites previously affected by Cyclone Alfred are now open and fully operational. Our teams are ready to welcome […]
Elliott’s journey: turning challenges into opportunities
For Elliott, a proud resident of Woorabinda, finding meaningful employment hasn’t always been easy. With limited reading and writing skills, securing and keeping a job was a challenge. But thanks […]
Talking disability, leadership and inclusive futures with CoAct’s Board Director Christalyne Look
As someone with a physical disability, Christalyne Look has always had to fight against misconceptions and assumptions in leadership spaces. And through her career, she’s worked to smash through these […]
From homeless to hope: how IEA saved Shane’s life
Shane’s journey of complex, long-term challenges shows how the right support can change lives for the better. Shane has faced more challenges than most when it comes to finding a […]
Intensive support helps Ethin find meaningful work
With the right specialist support, Ethin found a job, some much needed confidence, and a whole new career path with room for progression. When Christeen from CoAct/Ability Options Liverpool first […]
Chris forges a new future for himself
When Chris was declared legally blind at the age of 30, he needed to find a new career path. The team at CoAct Victoria Park gave him the support he […]
Michael’s story: The right support to thrive at work
Michael moved from Murray Bridge in South Australia to Canberra in 2019. The move was to start an exciting Graduate Program with the ACT Government. Michael was eager to build […]