Our Story

CoAct has been making a difference in the lives of Australians since 1997 and is committed to helping job seekers and connecting people with their community.

Our story
The power of many
"There is nothing more important than helping people who are socially excluded move towards work and lifelong learning. I do think it has to be combined with community building and social engagement though. So, it's not just about a job, it's actually about people connecting with their community."

- Steve Lawrence AO, founding member

Feel the power of many

When the government outsourced public employment programs, it created an environment of competition, rather than collaboration. The best chance of success for small, community-based providers was to combine forces and tender collaboratively as a single provider.


So, we developed the first ‘social franchise’ of its kind in Australia and wrote the first chapter in our story of ‘the power of many.’

Our history

We were founded in 1997 as Australia’s first social franchise. It’s a model that differentiates us to this day. In 20+ years of being change makers and inspiring others to be change makers, we’ve helped over 750,000 people and it’s a number that’s growing every day

Discover our unique history

Our values

At CoAct we believe that sustained employment transforms lives and our national network of dedicated professionals shares a passion for living our company values every day:

  • Leadership: The courage to shape a better future
  • Collaboration: We believe in ‘the power of many’
  • Creativity: Challenging ourselves to innovate by always thinking differently
  • Respect: We value all those we work with and the contribution they make
  • Integrity: The confidence to act fairly, ethically and openly in all that we do
Learn more about the CoAct values

How we CoAct

CoAct’s partnership model successfully brings together all the specialist knowledge and experience of our partners into one central location to share across the network. This unique model is our competitive advantage and delivers the best of local and national qualities.

  • At a local level: CoAct Service Partners are employment experts who know their community, the local job market and are well connected with local employers and support services.
  • At a national level: CoAct works alongside our Service Partners to improve services, share knowledge, provide best practice guidance and design innovative solutions for our employers and customers.
Find out how we CoAct

Better results for everyone

The power of many is a powerful combination of shared expertise and focus which delivers better results for everyone.


Think you’d like to experience the CoAct difference? Get in touch with our experienced team today.

Contact us

Want to know more?

Get in touch with the CoAct team today
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